Hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Member Relations Manager
Jackson's Hideaway
11.2021 - Current
Work effectively and proactively in busy country club accommodating 100 members and guests.
Work with POS system to place orders and manage bills for over 100 members.
Develop promotional campaigns to attract new customers and increase brand awareness.
Maintain and create relationships with key investors, partners, and customers to build loyalty and repeat business
Train and supervise staff to consistently exceed performance goals and customer service standards.
Organize and oversee special events such as holiday parties, birthday parties, and on and off premise special events.
Server
Twisted Fern
11.2018 - 11.2020
Provided Food and Beverage service with an average of 200 covers per night.
Cultivated a friendly, professional relationship with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Suggested wine pairings to go with specific menu items.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Ski Instructor
Vail Resorts
10.2018 - 04.2019
Worked with groups of all ages and abilities to deliver world class service to all guests
Created a fun and safe learning environment for all clients
Offered constructive feedback to clients to help reach goals.
Facilitated group coaching sessions and provided individual coaching support.
Utilized various coaching models and techniques to maximize client success.
Education
Bachelor of Arts - Strategic Communications.
High Point University
High Point, NC
05.2018
Skills
Multitasking Abilities
Time Management
Interpersonal Communication
Member Retention
Inventory Management
Sales Development
Timeline
Member Relations Manager
Jackson's Hideaway
11.2021 - Current
Server
Twisted Fern
11.2018 - 11.2020
Ski Instructor
Vail Resorts
10.2018 - 04.2019
Bachelor of Arts - Strategic Communications.
High Point University
Similar Profiles
Syajia McglottenSyajia Mcglotten
Bartender/Food Server at Carlettes Hideaway HideawayBartender/Food Server at Carlettes Hideaway Hideaway