Summary
Overview
Work History
Education
Skills
Timeline
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Michael Masters

Bastrop,LA

Summary


Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment. Fluent in windows programs such as Word, Excel etc.

Overview

14
14
years of professional experience

Work History

Supervisor

Premier PV
05.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

Supervisor of Operations

Masters Roofing & Construction
05.2011 - 05.2023
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.

Foreman

Rimcor Inc.
06.2013 - 10.2021
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.
  • Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
  • Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
  • Reviewed project details to specify correct materials and equipment for job sites.

Education

High School Diploma -

Prairie View Academy
Bastrop, LA
04-2011

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Project planning
  • Workflow management

Timeline

Supervisor

Premier PV
05.2023 - Current

Foreman

Rimcor Inc.
06.2013 - 10.2021

Supervisor of Operations

Masters Roofing & Construction
05.2011 - 05.2023

High School Diploma -

Prairie View Academy

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Michael Masters