Michael Mattegit
Temecula,CA
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
16
16
years of professional experience
Work History
Crew Member
Trader Joe's
Corona, California
02.2018 - 11.2024
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Upheld high standards of productivity and quality in operations.
- Stocked shelves and cases with new or transferred items.
- Drove team success by quickly completing assigned tasks.
- Interacted pleasantly with guests to deliver quality customer service.
Owner
Farmers Insurance Agency
Corona
12.2015 - 12.2017
- Researched potential partners in order to expand services offered.
- Managed daily operations of business, including hiring and training staff.
- Implemented quality assurance processes to ensure product excellence.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Ensured compliance with local, state, and federal regulations.
- Maintained relationships with existing clients by providing superior customer service.
Sales Consultant
Dynasplint Systems
Riverside, California
02.2009 - 09.2016
- Generated leads through cold calling, networking, and referrals.
- Maintained accurate records of all sales activities in the CRM system.
- Provided detailed product information to customers, including features, prices, and availability.
- Established long-term relationships with key contacts at client companies.
- Developed and maintained relationships with clients to increase sales revenue.
- Participated in regular training sessions on new products, services, and industry trends.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
Education
BBA - Business Communication
California State University, Fullerton
Fullerton, CA05-1994
Skills
- Store opening and closing
- Willingness to learn
- Inventory counts
- Quality control checks
- Self-discipline
- Crew leadership
- Resilience and persistence
- Customer service
- Teamwork and collaboration
- Leadership qualities
- Integrity and honesty
- Problem-solving
- Interactive communication skills
- Time management
- Multitasking and organization
- Reliability and punctuality
Timeline
Crew Member
Trader Joe's
02.2018 - 11.2024
Owner
Farmers Insurance Agency
12.2015 - 12.2017
Sales Consultant
Dynasplint Systems
02.2009 - 09.2016
BBA - Business Communication
California State University, Fullerton