MICHAEL MATTSON
Sanger
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
15
15
years of professional experience
Work History
Factory Sales Representative
Grasshopper Mower Company
Sanger
03.2023 - Current
- Conducted product demonstrations to showcase features and benefits effectively.
- Trained new sales staff on product knowledge and customer service techniques.
- Assisted in organizing promotional events to enhance brand visibility in the market.
- Provided feedback to management on customer preferences and competitive landscape.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Organized client visits, presentations, product demonstrations and trade shows.
Product Specialist
Case IH
Flower Mound
11.2021 - 01.2023
- Learn about product's technical specifications and accurately explain specifications to customers and dealer team.
- Expand knowledge of crop production product line.
- Demonstrate Case IH sprayer functionality accurately and completely, through dealer sales training, clinics, etc.
- Maintain a positive working relationship with fellow staff and management.
- Visit all dealers in my region periodically to assist with any new hire training, keep them up to date on new information, product, policies, procedures, etc.
- Attend company learning seminars, training sessions, product updates.
Warranty Analyst II - Construction
Kubota Tractor Corporation
Grapevine
07.2017 - 10.2021
- Trained & mentored multiple new warranty analysts in dealer management, vendor recovery, and claim processing
- Facilitated all adjudicate dealer claims on construction equipment, managing claims up to $40,000
- Educated dealers on products, service, warranties, and technical support
- Exceeded expectations by working cross functionally with Operations, Finance, Data Management,
- Technical Support, Engineering and Customer Satisfaction, departments daily to ensure seamless transitions in claim processing by promoting accountability to achieve overall client satisfaction and resolution
- Responsible for processing Kubota claims and ensuring warranty compliance
- Maintained large sum of daily client calls and emails for claim processing.
Farm Manager
Mattson Farms
Rock Lake
09.2010 - 05.2017
- Supervised daily farm operations, ensuring efficient workflow and resource management.
- Developed maintenance schedules for farming machinery to ensure operational readiness.
- Coordinated the maintenance of farm equipment, machinery, buildings, fences, and other infrastructure.
- Supervised planting, cultivating, harvesting, storage, and marketing activities for all crops.
- Delegated tasks to seasonal workers and supervised completion of duties and responsibilities.
Education
Bachelor of Science - Criminal Justice
Minot State University
Associate of Arts - Liberal Arts and General Studies
University of North Dakota
Skills
- Sales Training and Mentoring
- Product demonstrations
- Competitive Analysis
- Positive attitude, team player
- Prospecting
- Consultative & Relationship building sales
- Excellent problem solver/critical thinker
- Relationship management
- Client management
- Brand promotion
- Sales closing
- Competitor research
- Clean driving record
Timeline
Factory Sales Representative
Grasshopper Mower Company
03.2023 - Current
Product Specialist
Case IH
11.2021 - 01.2023
Warranty Analyst II - Construction
Kubota Tractor Corporation
07.2017 - 10.2021
Farm Manager
Mattson Farms
09.2010 - 05.2017
Bachelor of Science - Criminal Justice
Minot State University
Associate of Arts - Liberal Arts and General Studies
University of North Dakota