Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael May

Flat Rock,MI

Summary

Driven and accomplished Security Supervisor successful in overseeing training, welfare and morale of service members. Maintains highest levels of integrity and respect. Professional in providing accurate and updated status reports regarding operations to site Manager / Director. Gifted in fostering relationships with personnel to encourage well-being and professional growth. Well organized, detail-oriented, and success driven. A Team player who utilizes resources to establish a best practice system to support the needs of the employer and staff. Proven history of mitigating risks and utilizing reasoned decision-making in high pressure situations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sergeant, Security Operations

Corewell Health
10.2021 - Current
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Kept team compliant with security protocols and appearance standards.
  • Investigated incidents and wrote reports.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Conducted drills to keep security staff on alert and proficient with established plans.
  • Developed improved training methods with focus on public safety and officer awareness.
  • Completed vulnerability scans to identify at-risk systems and remediate issues.
  • Served as liaison with public officials, company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.
  • Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
  • Enforced rules and regulations to maintain order among petitioned patients, and non-compliant visitors.
  • Optimized security programs and administrative functions by enhancing planning and allocation of resources.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted security checks of vulnerable areas of hospital and campus.
  • Prepared reports to document incidents and violations.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Searched building and grounds, living quarters, and work areas for contraband.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Built solid relationships with staff, patients, and visitors to keep institution safe and secure.
  • Investigated and responded to incidents of workplace misconduct.
  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Supervised multiple shifts of security personnel during respected shifts.
  • Assisted training for Security and Medical staff with emergency response plans to promote fast and effective action during crises.
  • Evaluated security systems and procedures to identify areas for improvement.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
  • Collaborated with senior management to develop and implement strategies to mitigate security risks.
  • Delivered regular security awareness programs to educate personnel on security measures and protocols.
  • Investigated and resolved security breaches to protect organization and corporate assets.
  • Established and maintained close working relationships with local law enforcement officers.
  • Coordinated with other law enforcement personnel to exchange information.
  • Cultivated relationships with external security vendors to make additional security resources available if necessary.
  • Coordinated with IT personnel regarding security of digital assets and information systems.
  • Restrained violent petitioned patients, per medical standard operating procedures, when disturbances required physical intervention.
  • Provided Security Officer training in areas such as Taser X2, SABRE O.C. Spray, Body Camera use & functionality.
  • Team Leader as it pertained to Uniform ordering / inventory, Ballistic Vest fitting / ordering / inventory, Taser X2 equipment ordering / inventory, and Sabre OC Spray supply ordering / inventory.
  • Implemented / created Record logs via available software programs to ensure accuracy and accountability to staff.
  • Team Leader of ballistic material intake documentation and discharge to local law enforcement agencies.
  • Taser X2 Certified Instructor through AXON Academy
  • Sabre OC Spray Certified Instructor through SABRE Co.
  • Oversaw monthly and annual Fire Extinguisher Audits to maintain State compliance and building safety.
  • Developed, maintained and updated Security software programs to help organize Security supervision functions and operations.
  • Assist creating and updating employee identification badges and granting approved accesses via C-Cure Systems.
  • Updated and maintained payroll records for Security personnel.
  • Conducted disciplinary reviews as needed, training and work schedules.

Security Officer

Corewell Health
09.2020 - 10.2021
    • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
    • Conducted regular patrols of key areas to spot and control security concerns.
    • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences, and uses of force.
    • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
    • Acted quickly during emergency situations to reduce opportunity for damage and injury.
    • Reported suspicious activities and persons to law enforcement.
    • Patrolled and monitored premises in company vehicle and by foot.
    • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
    • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
    • Screened individuals and prevented passage of prohibited articles into restricted areas.
    • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
    • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
    • Monitored CCTV cameras and alarm systems for security breaches.
    • Responded quickly to emergency situations to assess and deflect issues.
    • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
    • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
    • Updated shift logs and produced daily reports to document security activities and specific incidents.
    • Investigated suspicious activities and persons to maintain security of premises.
    • Wrote detailed reports of all security breaches and investigations.
    • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
    • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
    • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
    • Worked closely and along side of Medical personnel to ensure safe work practices for violent patients.
    • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
    • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
    • Performed monthly audits of Fire Extinguishers to maintain State compliance standards.
    • Guided periodic contraband searches when necessary and oversaw remedial action for potential hazards.

Chief of Security

GardaWorld Security
01.2017 - 09.2020
  • Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
  • Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
  • Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
  • Coordinated emergency evacuation drills and exercises, and developed and improved emergency procedures.
  • Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Kept team compliant with security protocols and appearance standards.
  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Supervised team of 70+ security personnel during respected shifts.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.
  • Evaluated security systems and procedures to identify areas for improvement.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
  • Collaborated with senior management to develop and implement strategies to mitigate security risks.
  • Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
  • Implemented comprehensive security plans to provide highest levels of protection for facilities.
  • Delivered regular security awareness programs to educate personnel on security measures and protocols.
  • Investigated and resolved security breaches to protect organization and corporate assets.
  • Established and maintained close working relationships with local law enforcement officers.
  • Cultivated relationships with external security vendors to make additional security resources available if necessary.
  • Coordinated protective service operations with other emergency response agencies.
  • Educated and trained Security personnel in areas such as First Aid / AED / CPR / BBP, Report Writing, and Emergency Response.
  • Certified Basic Life Safety Instructor through American Red Cross
  • Incident Commander for Medical / Fire / WPV emergencies.
  • Served as liaison with local municipalities to increase awareness and organization for emergency response calls.
  • Drafted security operating procedures and training materials.
  • Assisted with developing chain-of-command structure to allow promotional opportunities.
  • Managed payroll and scheduling for 70+ security personnel across two sites.
  • Operated and oversaw practices for badge access requests for corporate partners, vendors, and contractors.
  • Assisted with implementation and maintaining / upgrading fire suppression systems throughout facility.
  • Provided excellent customer service to establish good working relationships with corporate partners and visitors.

Tire Service Technician

Belle Tire
07.2016 - 01.2017
  • Checked tires for correct air pressures and inflated or deflated tires to meet air pressure requirements.
  • Unloaded and stacked tires in proper locations to facilitate easy retrieval for use on customer vehicles.
  • Noted irregular tire wear and advised customer of repair or replacement options to promote vehicle safety.
  • Maintained and stored tools daily to enable retrieval from proper storage locations.
  • Inspected vehicle tires to identify service needs and informed customer of issues to enable completion of tire services.
  • Documented tire repair and replacement activities to add to vehicles' service histories.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Disposed of old tires correctly, meeting safety and environmental requirements.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Maintained and managed tire and hardware inventory with regular stock assessments.
  • Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Verified vehicle safety by testing batteries, performing oil changes and inspecting fluid levels.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Maximized efficiency by coordinating changing and rotating of tires.

Corrections Officer

Livingston County Sheriffs Department
07.2015 - 01.2016
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Routinely counted inmates and in response to potential security breaches.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Authored incident reports for management on violations and discrepancies.
  • Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
  • Processed bond payments and paperwork in accordance with department policies.
  • Obtained, documented and processed DNA samples via court order for felony detainees.
  • Sanctioned regulatory compliance while managing visual inspections, illegal substance checks and cell assessments.
  • Accessed LEIN to obtain criminal background information for incoming inmates.
  • Responded to emergency calls pertaining to inmate physical altercations.
  • Worked alongside medical personnel during medical examinations to ensure safe environment.

Education

No Degree - Liberal Arts And General Studies

Washtenaw Community College
Ann Arbor, MI

High School Diploma -

Brighton High School
Brighton, MI
06.2021

Skills

  • Security Officer Training
  • Implementing Security Measures
  • Emergency Response
  • Security Improvements
  • Firearms Training
  • CCTV Surveillance
  • Develop Security Standards
  • Active Shooter Training
  • Employee Relations
  • Staff Performance Assessments
  • Security Processes
  • Corrective Actions
  • Customer Experience
  • Administrative Duties
  • Physical Restraint Training
  • Report Writing
  • Payroll Management

Certification

  • Certified X2 Taser Instructor. AXON Academy - March 4, 2021 - June 30, 2023
  • Certified SABRE Red OC Spray Instructor. SABRE Co. - June 29, 2022 - Present
  • MCOLES Fire Arms certified. November 17, 2021 - Present
  • FEMA IS-00100 certified. January 21, 2019 - Present
  • FEMA IS-00200 certified. January 31, 2019 - Present
  • BLS; First Aid, CPR, AED, BBP certified. American Red Cross. October 10, 2017 - October 10, 2021

Timeline

Sergeant, Security Operations

Corewell Health
10.2021 - Current

Security Officer

Corewell Health
09.2020 - 10.2021

Chief of Security

GardaWorld Security
01.2017 - 09.2020

Tire Service Technician

Belle Tire
07.2016 - 01.2017

Corrections Officer

Livingston County Sheriffs Department
07.2015 - 01.2016

No Degree - Liberal Arts And General Studies

Washtenaw Community College

High School Diploma -

Brighton High School

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Michael May