Michael Mays
Blackstone,VA
Summary
Dedicated and detail-oriented field technician with several years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling and customer relationship management.
Overview
3
3
years of professional experience
Work History
Field Technician
RMBS Enterprises
Chesterfield, VA
07.2023 - Current
- Installed and maintained equipment at client locations.
- Conducted routine inspections to ensure operational efficiency.
- Troubleshot technical issues and provided on-site support.
- Collaborated with team members to resolve customer inquiries.
- Documented service reports and maintenance logs accurately.
- Operated diagnostic tools to identify equipment malfunctions.
- Communicated effectively with clients regarding service updates.
- Communicated regularly with management regarding progress made on assigned projects or tasks.
- Commercial environmental clean up, land scaping, and pressure washing.
Cashier
Burlington
Colonial Heights, VA
10.2022 - 07.2023
- Operated cash register and processed customer transactions efficiently.
- Provided excellent customer service and resolved inquiries promptly.
- Maintained clean and organized checkout area for optimal customer experience.
- Assisted in training new cashiers on register operations and store procedures.
- Handled merchandise returns and exchanges according to company policy.
- Collaborated with team members to ensure smooth store operations during busy hours.
- Monitored inventory levels at checkout and informed management of shortages.
- Promoted store promotions and loyalty programs to enhance customer engagement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Keystone National High School
OnlineSkills
- Customer service
- Equipment maintenance
- Problem solving
- Team collaboration
- Documentation accuracy
- Cash handling
- Inventory management
- Communication skills
- Field operations
References
RMBS Enterprises
Nevin Buleza (804)464-5210
Burlington
Tyshwan Braxton (804) 312-1526
Family Refrences
Allison Mays (804)720-6138
Valerie Mays (804)350-5972
Timeline
Field Technician
RMBS Enterprises
07.2023 - Current
Cashier
Burlington
10.2022 - 07.2023
High School Diploma -
Keystone National High School
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