Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Hobbies/Accomplishments
References
Timeline
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Michael McAlister

Michael McAlister

Lehi

Summary

Dynamic sales professional with a proven track record at Jade Bloom, excelling in cold calling and customer relationship management. Successfully launched a consignment program and enhanced client retention through strategic networking and effective sales presentations. Adept at team leadership and employee training, driving results in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Sales Representative

Jade Bloom
Draper
05.2023 - Current
  • Was the lead in starting a consignment program?
  • Cold calls to convert leads to contacts.
  • I worked with private label clients.
  • I worked with wholesale clients.
  • Help organize sales KPIs.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Analyzed customer feedback to improve products and services.
  • Performed market research to identify potential sales opportunities.
  • Coordinated with other departments to ensure timely delivery of orders.
  • Developed and maintained relationships with key clients to ensure repeat business.

Night Shift Lead

Jade Bloom
Draper
01.2024 - 12.2024
  • Manage the production line.
  • Manage fulfillment line.
  • Scheduled and assigned duties for employees on a nightly basis.
  • Conducted regular training sessions for new hires on safety procedures and protocols for working at night.
  • Provided support and guidance to new employees during night shifts.
  • Assigned tasks to employees and monitored their performance.

Customer Service Cashier/Representative

Walmart
Herriman
11.2023 - 11.2024
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Resolved customer complaints in a professional manner.
  • Maintained accurate records of transactions using the point-of-sale system.
  • Operated cash registers to process payments for goods and services.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Processed damaged goods and coordinated with vendors for replacements or repairs.
  • Updated internal databases with accurate information regarding return authorizations, processing fees.

Site Manager

JL Sorenson Recreation Center
Herriman
01.2022 - 12.2023
  • Reviewed project plans regularly to ensure deadlines are met on time.
  • Resolved conflicts between staff members in a timely manner.
  • Ensured compliance with safety protocols, regulations and standards.
  • Mentored new employees on safety protocols, processes and procedures.
  • Assigned tasks and delegated responsibilities among team members.
  • Provided training opportunities for existing staff in order to enhance their skillset.

Education

High School Diploma -

Providence Hall High School
Herriman, UT
05-2023

Skills

  • Cold calling
  • Sales forecasting
  • Customer relationship management
  • Employee training
  • Networking skills
  • Product knowledge
  • Sales presentations
  • Team leadership
  • Project management
  • Customer service
  • Team building
  • Relationship management
  • Communication skills

Affiliations

  • worked multiple jobs in high school while doing extra curricular activity's

Languages

Spanish
Limited

Hobbies/Accomplishments

  • played Basketball in high school
  • student council
  • 2 Humanitarian trips to kenya
  • I like to box
  • I write music

References

References available upon request.

Timeline

Night Shift Lead

Jade Bloom
01.2024 - 12.2024

Customer Service Cashier/Representative

Walmart
11.2023 - 11.2024

Sales Representative

Jade Bloom
05.2023 - Current

Site Manager

JL Sorenson Recreation Center
01.2022 - 12.2023

High School Diploma -

Providence Hall High School

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