Michael McCauley
Summary
Hardworking employee that is enthusiastic about learning and developing my career with Grainger. I have proven my ability to be an excellent team leader and build positive relationships. Accomplished in managing a large team and overseeing warehouse and business operations. Sales experience and excellent time management skills. Detail and goal oriented.
Overview
11
11
years of professional experience
Work History
Sales Specialist
Grainger
10.2023 - Current
- Greet customers and offer assistance with finding product, placing orders, and completing sales transactions.
- Provide a friendly and professional experience for a wide variety of customers on a daily basis.
- Educate customers and provide product knowledge and feedback to boost sales opportunities.
- Perform daily warehouse tasks such as picking, shipping, receiving, loading/unloading, and inventory.
Forklift Operator
R&L Global Logistics
04.2023 - 10.2023
- Safely loaded and unloaded approximately 75-100 trailers daily in a fast paced environment.
- Efficiently used a warehouse management system to prioritize load and unload schedules.
- Coordinated with supervisors to prioritize daily tasks and meet goals.
- Responsible for training and forklift certifying new employees.
Operations Supervisor
UPS Supply Chain Solutions
01.2018 - 01.2023
- Managed daily operations for approximately 20-25 employees, ensuring smooth workflows and timely completion of tasks.
- Maintained communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for team members, identifying areas for improvement and setting development goals accordingly.
- Initiated Six Sigma and Lean principles into the facility, including the training and certification of team members.
- Oversee both outbound and inbound activity of a high volume, multi shift operation.
- Provide monthly P&L statements to upper management.
Warehouse Associate Team Lead
UPS Supply Chain Solutions
06.2016 - 01.2018
- Provided direct leadership to approximately 10 employees.
- Enhanced inventory accuracy through regular cycle counts and thorough recordkeeping.
- Conducted regular team meetings to discuss goals, progress updates, areas for improvement, and providing a positive work environment.
- Trained new employees on all daily warehouse functions.
Server
Ruth's Chris Steakhouse
11.2013 - 01.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided a 5-star experience to each customer.
- Worked with computer systems to place orders, manage bills, and complete transactions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
University of Kentucky
01.2013
High School Diploma -
DeSales High School
05.2010
Skills
- Operations Management
- Logistics Expertise
- Multitasking and Organization
- Microsoft Office
- Leadership
- Detail Oriented
- Sales Expertise
- Interpersonal Communication Skills
Timeline
Sales Specialist
Grainger
10.2023 - Current
Forklift Operator
R&L Global Logistics
04.2023 - 10.2023
Operations Supervisor
UPS Supply Chain Solutions
01.2018 - 01.2023
Warehouse Associate Team Lead
UPS Supply Chain Solutions
06.2016 - 01.2018
Server
Ruth's Chris Steakhouse
11.2013 - 01.2016
University of Kentucky
High School Diploma -
DeSales High School