Years sales experience
Michael Mccrimmon
Milwaukee,WI
Summary
To seek and maintain position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ability to work autonomously utilizing available resources to achieve desired results. 10 + years sales experience in hard goods. 5+ years experience in telemarketing sales including fund raising.
Overview
10
10
Work History
Customer Service
Colony Brands, Inc.
07.2022 - 12.2022
- Handled calls promptly and with courteous professionalism.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Managed 15 -25 calls per hour over 7 different brands.
Telemarketer/Fund Raiser
Lav Services LLC
08.2021 - 07.2022
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Completed daily cold calling and outreach to build sales pipeline.
- Overcame objections using friendly, persuasive strategies.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Cultivated relationships with existing and potential donors to increase donations.
Outbound Telemarketer
Milwaukee Repertory Theatre
03.2021 - 08.2021
- Sales of theatre subscriptions for upcoming season
- Provided information about available products and services, membership details, and purchase advantages.
- Maintained accurate database of customer accounts and sales information to enable tracking history and preserve consistent records.
Telemarketer/Fund Raiser
Lav Services LLC
09.2019 - 03.2021
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Cultivated relationships with existing and potential donors to increase donations.
- Outbound cold calls utilizing Autodialer. Worked within time constraints set by manager. Average 40-50 calls per hour.
- Used scripted pitch with focus on self created closing techniques.
Education
Louisiana State University And A&M College
Baton Rouge, LASkills
- Customer Engagement
- Sales Expertise
- Auto Dialers
- Professional Communication
- Script Use
- Revenue Generation
- Sales Quota Achievement
- Punctual and Available
- Strong Analytical and Problem-Solving Skills
- Client Rapport-Building