Michael McMillan
Conroe,TX
Summary
Highly organized and accomplished Sales Executive experienced with product demonstration, client consultation, and technical support. Gifted in building connections and utilizing in-depth technical knowledge to provide tailored solutions that meet client needs. Strong understanding of sales strategies and technical presentations to ensure successful project outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Global Account Manager
Cogent Communication
10.2023 - Current
- Leveraged data-driven insights to optimize account strategies, resulting in increased revenue generation from existing clients.
- Coordinated cross-functional teams for seamless execution of sales processes, improving overall efficiency and productivity.
- Surpassed ramp target by 100% and now progressing towards achieving 80% of full quota.
- Utilized advanced technical knowledge to gain a competitive edge in the market by effectively showcasing product capabilities in comparison to competitor offerings.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
Enterprise Account Executive
Lumen Technology
09.2022 - 10.2023
- Cultivated relationships with prospective customers, aiming for strategic alliances with key decision makers.
- Creates and implements effective action plans to enhance customer spending by successfully cross-selling and up-selling accounts.
- Crafted effective account plans and strategies to secure new business from both existing and potential clients.
- Provided technical expertise and support during the sales process, increasing customer confidence in product capabilities.
- Educated clients on the technical aspects of products, ensuring they had a clear understanding of functionality and benefits.
Human Capital Management Account Executive
Paychex
04.2020 - 08.2021
- Leveraged excellent communication skills to establish effective partnerships with management and colleagues in order to cultivate positive work environments increasing both productivity levels and staff retention
- Strengthened business relationships and maximized contract value, achieving 120% to goal and generating $160,000 in revenue against a $125,000 annual quota in 2020.
- Delivered noteworthy results by increasing closed business by 30% compared to the previous fiscal year in 2020.
- Generated detailed reports outlining client requirements and proposed solutions, providing valuable information for both sales and engineering teams.
- Collaborated with cross-functional teams to deliver successful product implementations.
Senior Business Account Executive
Comcast Business
01.2012 - 04.2020
- Demonstrates comprehensive understanding of the newest Comcast offerings through engaging and effective in-person sales presentations.
- Exceeded the objective of the first-year projected goal by an impressive 103%.
- Exceeded sales goal by achieving a growth rate of 203% and generating net revenue of 51,500, double the target amount in 2017.
- Increased 2018 net revenues by surpassing the sales goal by 170%, achieving $65,000 on a target of $38,400.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Worked closely with post-sales teams to ensure smooth project handoffs, minimizing any disruptions in service delivery.
Education
Political Science -
Prairie View A&M University
Skills
- MS Office (Word, Excel, Access, PowerPoint, Outlook)
- Salesforce
- Lead Qualification
- Revenue Growth
- CRM software proficiency
- Teamwork and Collaboration
Certification
Google Cybersecurity Certificate
Timeline
Global Account Manager
Cogent Communication
10.2023 - Current
Enterprise Account Executive
Lumen Technology
09.2022 - 10.2023
Human Capital Management Account Executive
Paychex
04.2020 - 08.2021
Senior Business Account Executive
Comcast Business
01.2012 - 04.2020
Political Science -
Prairie View A&M University
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