Michael Melchoir
Woodbridge,VA
Summary
Dynamic professional with extensive experience in customer service and teamwork, notably at Giant Food. Proven ability to enhance store operations through meticulous attention to detail and effective communication. Achieved a significant reduction in expired products by implementing strict rotation systems, ensuring a positive shopping experience for customers.
Overview
41
41
years of professional experience
Work History
Grocery Clerk
Giant Food
06.2022 - Current
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Correctional Officer
DC Department of Corrections
10.1989 - 01.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Grocery Night Stocker
Safeway
05.2022 - 07.2022
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Unloaded arriving product stock and moved to store display areas.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
Frozen Food/Dairy Clerk
Farm Fresh
10.1986 - 05.1988
- Trained new dairy clerks on rotation systems, product management and customer service.
- Supported store reputation for quality by adhering to strict food safety guidelines during daily operations.
- Stayed current with present, seasonal and special promotions.
- Dealt with payments, invoices and product rotations for [Number] products.
Resident Advisor
Shaw University
08.1984 - 05.1987
- Developed strong relationships with residents, fostering a supportive and inclusive living community.
- Created informative bulletin boards that provided relevant resources related to academics, mental health, and campus life opportunities for students'' personal growth.
- Educated residents on university policies, promoting responsible behavior within the residence hall community.
- Facilitated roommate agreements at the beginning of each semester to set clear expectations for shared living spaces.
Education
No Degree - Criminal Justice
George Mason University
Fairfax, VANo Degree - Criminal Justice
Shaw University
Raleigh, NCNorthern Vance High School
Henderson, NC06-1983
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
Timeline
Grocery Clerk
Giant Food
06.2022 - Current
Grocery Night Stocker
Safeway
05.2022 - 07.2022
Correctional Officer
DC Department of Corrections
10.1989 - 01.2023
Frozen Food/Dairy Clerk
Farm Fresh
10.1986 - 05.1988
Resident Advisor
Shaw University
08.1984 - 05.1987
No Degree - Criminal Justice
George Mason University
No Degree - Criminal Justice
Shaw University
Northern Vance High School
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