Michael Meola
South Plainfield
Summary
Well versed Account Manager with experience in leadership and customer service. Proficient in handling various responsibilities from driving profitability to maintaining retail client satisfaction.
Overview
9
9
years of professional experience
Work History
Account Manager
Liberty Coca-Cola
09.2021 - Current
- Created and implemented sales plans to maximize gross profitability and increased revenue on private brands.
- Ensured product availability of top performing merchandise at all locations increasing customer satisfaction and loyalty.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Educated clients on new products or services to increase customer engagement with brand.
- Analyzed current sales data determining opportunities for future growth and collaborated with client to capitalize on these insights to drive increased profitability.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Aided clients to develop visual merchandising displays showcasing food and beverage packages to enhance sales revenue of both.
Assistant Manager
Johnny Napkins Pizzeria
09.2016 - 08.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelors Degree - Criminal Justice
Kean University
09.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Strategic Planning
- Goal-Oriented
- Data Analytics
- Sales Expertise
- Leadership Abilities
- Proficient in Microsoft Office
- Effective Communication
Timeline
Account Manager
Liberty Coca-Cola
09.2021 - Current
Assistant Manager
Johnny Napkins Pizzeria
09.2016 - 08.2021
Bachelors Degree - Criminal Justice
Kean University
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