Michael Metzker
Battlefield,MO
Summary
Diligent Account Supervisor successful at establishing client relationships and directing cross-functional teams. Multi-tasking leader well-known for creating positive workplace culture and high-performing teams.
Overview
15
15
years of professional experience
Work History
Account Supervisor
JP Morgan Chase
Springfield, Missouri
07.2018 - 05.2022
- Acted as leader to implement integration of new policies, standards and supported collogues
- Consistently trained groups of employees through Development Center Coaching to help new hires become more productive efficiently.
Insurance Agent
USAA
Springfield, Missouri
05.2016 - 06.2018
- Maintained high standards of customer service by building relationships with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding solutions.
Delivery Driver
AutoZone
Ozark, Missouri
10.2012 - 05.2016
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Tactical Data System Specialist
United States Army
Schofield Barracks , Hawaii
06.2006 - 09.2011
- Formulated techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.
- Troubleshot data-related problems and coordinated maintenance or modifications to correct defects.
Education
Associate of Science - Automotive Science
Ozarks Technical Community College
Springfield, MO05.2016
Skills
- Job Assignments
- Reading Comprehension
- Account Information Maintenance
- Creative Thinking
- Active Listening
- Complex Problem-Solving
- Systems Testing
- Procedure Writing
- Organizational Leadership
Timeline
Account Supervisor
JP Morgan Chase
07.2018 - 05.2022
Insurance Agent
USAA
05.2016 - 06.2018
Delivery Driver
AutoZone
10.2012 - 05.2016
Tactical Data System Specialist
United States Army
06.2006 - 09.2011
Associate of Science - Automotive Science
Ozarks Technical Community College