Michael Miller
East Bethany
Summary
At Tops Friendly Markets, I excelled as a Bakery Associate, packaging goods with exceptional care and ensuring food safety. My critical thinking and customer service skills led to surpassing productivity goals and training new staff, significantly enhancing team performance. I'm adept at equipment maintenance and eager to apply my abilities in a new role.
Overview
5
5
years of professional experience
Work History
Bakery Associate
Tops Friendly Markets
05.2020 - Current
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
Education
Associate of Science - Business Administration
Genesee Community College
Batavia, NY12-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Workplace safety
- Employee motivation
- Willing to learn
Timeline
Bakery Associate
Tops Friendly Markets
05.2020 - Current
Associate of Science - Business Administration
Genesee Community College
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