Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Minervino Jr

Denville,NJ

Summary

Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.

Overview

1
1
year of professional experience

Work History

Director of Operations

Creative Touch Landscaping
2022.06 - 2023.08
  • Migrated operations from paper to digital through QuickBooks and Google Applications
  • Increased Lawn Customer Base by 30% in 2023 through social media & B2C, resulting in a monthly revenue increase of $18K, and that's tracking to an increase in annual sales of over $250,000
  • Developed and executed social media strategy and campaign reaching 20,000 people in 5 months - a 96% increase in reach
  • Designed and launched the official website, driving increased traffic and sales
  • Ran successful fundraising campaigns, raising $1,500 for local food pantries and animal shelters in 24 hours
  • Collaborated with advertisers to execute local advertising campaigns in magazines and restaurants
  • Managed customer payments, generated accounts receivable reports, and created invoices based on sales orders
  • Captured and documented project transformations through before-and-after images, and skillfully edited videos optimized for social media engagement
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted data analysis to identify weaknesses and improve value and cohesiveness of operations.
  • Analyzed data to identify trends and patterns and exercise strategic decisions.

Education

Bachelor of Science - Business Administration, Marketing

Suffolk University
Boston, MA

Skills

  • Customer Inquiries
  • Scheduling
  • Office Supplies and Inventory
  • Verbal and Written Communication
  • Administrative Support
  • Product and Service Sales

Timeline

Director of Operations

Creative Touch Landscaping
2022.06 - 2023.08

Bachelor of Science - Business Administration, Marketing

Suffolk University
Michael Minervino Jr