Andrea Cave
Tempe,AZ
Summary
Strong desire for a challenging, growth position in the field of accounting. I enjoy putting to use my excellent communication and people skills as well as the challenges that accompany daily interaction with customers. I am a natural leader who works well within the team setting while maintaining respect for those above, below and around me. My strongest interests lie within the accounting, customer service, marketing/sales and advertising areas. Available for immediate placement.
Overview
25
25
years of professional experience
Work History
Dispatcher
Iron Horse Shuttle
01.2009
- Dispatched driving routes to drivers
- Inbound/Outbound customer service call
- Administrative duties/data entry
- Bookkeeping.
Accounts Payable Clerk /Payroll Specialist
Wallcon
10.2018 - Current
- Presented audit findings to accounting manager after reviewing results and paperwork.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Implemented new accounting processes to decrease spending and work flow downtime.
Gas Reimbursement Claims Processor
Logisticare
09.2015 - 10.2018
- Process trip logs for driver’s gas reimbursement checks
- Responsible for data entry
- Mail checks
- Customer service calls
- Organize billing cycles for audits.
Pre-admissions Specialist
Delta Career Corporation
04.2013 - 09.2015
- First point of contact for all new students
- Administrative Support
- Top performer
- Averaged 300+ call per day.
Customer Service Agent
West Jet Airlines
10.2011 - 07.2012
- Provided service to customers booking reservations and purchasing tickets
- Provided direction and support to flight attendants when dealing with customers
- Thorough knowledge of safety policies and procedures
- Responsible for completion of all paperwork and documentation pertaining to flight irregularities
- Deliver prescribed public announcements pertaining to service and safety.
Enrollment Counselor
University of Phoenix
06.2006 - 06.2009
- First point of contact for all new students
- Administrative Support
- Sales
- Worked as an adviser, helping students qualify for admissions and prepare for any potential entrance exams
- Coordinated the class load and schedule
- Top Ten Producer
- Averaged 100 + call per day.
Customer Service Agent
ATA Airlines
02.1999 - 04.2005
- Provided service to customers purchasing tickets
- Provided direction and support to flight attendants when dealing with customers
- Thorough knowledge of safety policies and procedures
- Responsible for completion of all paperwork and documentation pertaining to flight irregularities
- Deliver prescribed public announcements pertaining to service and safety.
Education
Biology Major -
Mesa Community College
Mesa, AZTempe High School
Tempe, AZSkills
- Proficient in Microsoft Office Suite, QuickBooks, PowerPoint, Excel, Word, TBG, Paycom, and 75wpm typing speed
Timeline
Accounts Payable Clerk /Payroll Specialist
Wallcon
10.2018 - Current
Gas Reimbursement Claims Processor
Logisticare
09.2015 - 10.2018
Pre-admissions Specialist
Delta Career Corporation
04.2013 - 09.2015
Customer Service Agent
West Jet Airlines
10.2011 - 07.2012
Dispatcher
Iron Horse Shuttle
01.2009
Enrollment Counselor
University of Phoenix
06.2006 - 06.2009
Customer Service Agent
ATA Airlines
02.1999 - 04.2005
Biology Major -
Mesa Community College
Tempe High School