Michael Mobley
Dayton
Summary
Experienced in working with customers, ensuring satisfaction through expedited service and conversation skills. Able to handle working independently whilst still effectively prioritizing tasks. Years of experience working with computers, as well as having a passion for assisting others.
Overview
6
6
years of professional experience
Work History
Server
Elsa's Mexican Restaurant
Kettering, OH
07.2024 - 09.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced my social skills through constant interaction with a variety of people, and learned to adapt my outward presentation and suggestions based on differences in age, gender, etc.
- Handled any issues that guests may have encountered, whether it be with the menu, service, or payment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and insuring that said needs were met.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Clerk/Store Manager
Area 51 Smoke Shop
Miamisburg, OH
06.2023 - 01.2024
- Handled transactions, questions/recommendations, and day-to-day tasks without any other managerial/employee presence.
- Kept myself busy during periods of downtime, without needing direction from supervisors/managers.
- Opened/closed the store alone, with tasks for each including activating/deactivating POS, sorting/emptying the cash register, stocking shelves, and confirming sales figures.
Cashier/Bagger
Dorothy Lane Market
Centerville, OH
08.2021 - 12.2021
- Handled high volumes of customers, while not sacrificing their positive experience by always being personable and helpful.
- Similar skills were exhibited through this position as with my serving job at Elsa's, however to a lesser extent. Sales/customer satisfaction did not hinge on my service ability, although it was always my main concern.
Table Busser
Figlio Wood-fired Pizza
Kettering, OH
08.2019 - 03.2020
- Not much to say for this one, although I learned certain skills that would go on to help me throughout all future jobs, such as sociability, timeliness, and how to deal with people more effectively.
Education
High School Diploma -
Alter High School
Kettering, OHNo Degree - Computer Science
Sinclair Community College
Dayton, OH06-2027
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Customer service
- Task prioritization
- Point of sale operation
Timeline
Server
Elsa's Mexican Restaurant
07.2024 - 09.2025
Clerk/Store Manager
Area 51 Smoke Shop
06.2023 - 01.2024
Cashier/Bagger
Dorothy Lane Market
08.2021 - 12.2021
Table Busser
Figlio Wood-fired Pizza
08.2019 - 03.2020
High School Diploma -
Alter High School
No Degree - Computer Science
Sinclair Community College