Michael Montejo
Miami
Summary
Detail-oriented receptionist with strong organizational and telephone skills, known for efficient appointment scheduling and client relations. Ready to enhance front desk operations and contribute to a positive visitor experience.
Overview
7
7
years of professional experience
Work History
Receptionist /Lead Scheduling Coordinator
CV Group
Miami, FL
05.2024 - 01.2026
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Responded to inquiries via phone and email, providing accurate information to clients and staff.
- Maintained office supply inventory, coordinating orders to ensure availability of essential materials.
- Assisted in organizing company events, contributing to logistics and attendee coordination.
- Confirmed appointments, communicated with clients, and updated client records.
Sales Associate
Mr. Tux
Miami, FL
01.2023 - 05.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using POS systems, ensuring accurate cash handling.
- Maintained product displays and inventory levels, contributing to store organization and aesthetics.
- Collaborated with team members to meet sales goals, fostering a supportive work environment.
Floor Staff Member
Regal Cinemas
Miami, FL
03.2022 - 01.2023
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and smooth guest experiences.
- Assisted in maintaining cleanliness and organization of theater premises, enhancing overall atmosphere for patrons.
- Collaborated with team members to ensure timely setup and breakdown of events and screenings.
Sales Associate
AutoZone
Miami, FL
02.2020 - 10.2021
- Trained new associates on customer service protocols and operational procedures, improving team performance.
- Resolved customer complaints promptly, maintaining high satisfaction levels through effective communication.
- Monitored stock levels and coordinated restocking efforts to minimize out-of-stock situations.
- Implemented promotional displays that increased customer engagement and drove sales initiatives.
Front of House Employee
Chick-fil-A
Miami, FL
03.2019 - 02.2020
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Trained new employees on operational procedures and best practices to enhance team performance.
- Managed front-of-house operations, optimizing workflow for efficiency during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
Education
High School Diploma -
G Holmes Braddock Senior High
Miami, FL06-2021
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Appointment scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist /Lead Scheduling Coordinator
CV Group
05.2024 - 01.2026
Sales Associate
Mr. Tux
01.2023 - 05.2024
Floor Staff Member
Regal Cinemas
03.2022 - 01.2023
Sales Associate
AutoZone
02.2020 - 10.2021
Front of House Employee
Chick-fil-A
03.2019 - 02.2020
High School Diploma -
G Holmes Braddock Senior High