Maura Baker
Royersford,Pennsylvania
Summary
Compassionate and detail-oriented receptionist with eight years of customer service experience, skilled in appointment scheduling, client relations, and front-desk operations. Proven ability to create a welcoming and efficient environment that can support both patients and healthcare teams. Eager to leverage interpersonal skills and administrative expertise to contribute effectively to a medical receptionist/caregiver role.
Overview
6
6
years of professional experience
Work History
Receptionist/Scheduling Coordinator
Wild Roses Salon
Pottstown, PA
05.2023 - 08.2024
- Optimized daily scheduling for 20 clients, reducing wait times by 90%.
- Greeted clients warmly and ensured a welcoming atmosphere at the salon.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Stocker/Customer Service
Giant Food
Royersford, PA
09.2018 - 08.2023
- Stocked shelves with products to ensure availability for customers.
- Lifted materials of varied weights on regular basis.
- Greeted customers and provided assistance with bagging groceries.
- Organized backroom storage, maximizing space for efficient product retrieval.
- Maintained inventory levels, restocking items based on sales trends and demand.
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the environment and equipment.
Stock Associate
Guess Clothing Factory
Pottstown, PA
06.2021 - 05.2023
- Collaborated with colleagues to ensure timely completion of tasks related to restocking shelves with merchandise.
- Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Education
Bachelors of Arts and Sciences - Psychology
Rider University
Lawrenceville, NJ05.2025
Skills
- HIPAA
- Calendar management
- Telephone etiquette
- Customer service
- Inventory control
- scheduling
- Administrative support
- Conflict resolution
- Time management
- Organization skills
- Heavy lifting
Timeline
Receptionist/Scheduling Coordinator
Wild Roses Salon
05.2023 - 08.2024
Stock Associate
Guess Clothing Factory
06.2021 - 05.2023
Stocker/Customer Service
Giant Food
09.2018 - 08.2023
Bachelors of Arts and Sciences - Psychology
Rider University
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