Michael Monter
IT Technician
Fayetteville,NC
Summary
Results-driven professional with a strong background in IT support and network security. Known for optimizing network configurations and implementing system upgrades, ready to drive improvements in technical efficiency and security.
Overview
5
5
years of professional experience
Work History
IT Technician
United States Army
Caserma Ederle, Italy
07.2021 - Current
- Diagnosed and resolved hardware and software issues for military-grade systems.
- Conducted regular maintenance on IT equipment to ensure operational readiness.
- Provided technical support to personnel, enhancing user experience and efficiency.
- Implemented system upgrades, improving functionality and security measures.
- Collaborated with team members to streamline troubleshooting processes and workflows.
- Trained junior technicians on best practices in IT support and maintenance procedures.
- Managed inventory of IT equipment, ensuring timely procurement of necessary tools and parts.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
Education
Security+ - IT Network Security
CompTIA
03-2023
High School Diploma -
James Monroe High School
Fredericksburg, VA06-2021
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- System administration
- Network security
- Virtualization technologies
Timeline
IT Technician
United States Army
07.2021 - Current
Security+ - IT Network Security
CompTIA
High School Diploma -
James Monroe High School