Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Michael Montgomery Jr.

Abingdon,MD

Summary

Engaging Manager at Dick's Sporting Goods, Inc. Excelling in strategic merchandising and fostering customer engagement. Strengths in boosting store profitability and overseeing a team of 40-50, ensuring top-notch customer service. Skilled in sales strategies and work planning. I prioritize the Customer, store cleanliness, and team development to build the best culture possible.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Dick's Sporting Goods, Inc
Bel Air, MD
09.2018 - 08.2024
  • Managed the day-to-day operations of the store, including customer service, inventory management, and staff scheduling accuracy.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of 40-50 employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Organized and led all major merchandising resets storewide. (Hardlines & Softlines)
  • Analyzed sales trends to identify opportunities for product expansion or improvement.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.

Key Carrying Department Supervisor

Dick's Sporting Goods, Inc
Bel Air, MD
11.2014 - 09.2018
  • Supervised department staff and delegated tasks to ensure successful completion of projects.
  • Provided training, guidance, and support to new employees in order to orient them with company policies and procedures.
  • Managed stockroom operations, including receiving shipments, stocking shelves, organizing items according to size and type, and tracking inventory levels.
  • Opened and closed store in absence of senior managers.
  • Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.

Cashier

Dick's Sporting Goods, Inc
Bel Air, MD
03.2014 - 11.2014
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Education

High School Diploma -

Fallston High School
Fallston, MD
06-2010

Skills

  • Store Organization
  • Work Planning and Prioritization
  • Customer Service Management
  • Strategic Merchandising
  • Scheduling Coordination
  • Sales Strategies
  • Time Management

Affiliations

  • Enjoy doing landscaping on the side
  • Playing & watching sports
  • Spending time with my family

Accomplishments

  • In my time at Dicks, I was named "ASM of the year" 2 times for the Mid-atlantic Region
  • I took the lead role as the Project Manager for the remodel of the White Marsh, MD location

Timeline

Assistant Store Manager

Dick's Sporting Goods, Inc
09.2018 - 08.2024

Key Carrying Department Supervisor

Dick's Sporting Goods, Inc
11.2014 - 09.2018

Cashier

Dick's Sporting Goods, Inc
03.2014 - 11.2014

High School Diploma -

Fallston High School

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Michael Montgomery Jr.