Michael Montiel Jr
Bisbee,AZ
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Ballpark Brewery. Proven ability to engage guests and manage cash handling efficiently. Recognized for enhancing team performance and implementing effective training programs, contributing to a positive dining experience and operational excellence.
Overview
9
9
years of professional experience
Work History
Server
Ballpark Brewery
Bisbee, AZ
10.2024 - 03.2026
- Provided exceptional customer service by efficiently taking and delivering food and beverage orders.
- Maintained cleanliness and organization of tables, serving areas, and dining spaces to enhance guest experience.
- Collaborated with kitchen staff to ensure timely preparation and delivery of menu items.
- Assisted in training new servers on menu offerings, service standards, and operational procedures.
Landscape Worker
Border Groundskeeping
Bisbee
01.2022 - 01.2024
- Operated landscaping equipment, including mowers and trimmers, ensuring optimal performance and safety standards.
- Assisted in planting and maintaining gardens, contributing to aesthetic improvements for client properties.
- Implemented sustainable practices in landscape maintenance, enhancing environmental responsibility on job sites.
- Collaborated with team members to execute landscape design plans accurately and efficiently.
Kitchen Manager
Freddys Frozen Custard And Steakburger
Tucson, AZ
09.2019 - 10.2021
- Managed kitchen operations to ensure consistent food quality and compliance with safety standards.
- Trained and supervised kitchen staff to enhance efficiency and maintain high service levels.
- Developed and implemented inventory control processes to minimize waste and optimize stock levels.
- Collaborated with front-of-house team to streamline communication and improve overall guest experience.
Sales Associate
Safeway
Bisbee, AZ
10.2018 - 12.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate inventory levels through regular stock assessments and replenishment.
- Operated point-of-sale systems efficiently to process transactions and manage cash handling.
- Collaborated with team members to ensure store cleanliness and organization standards were met.
Youth Development Professional
Boys and Girls Club of Bisbee
Bisbee
05.2017 - 08.2017
- Facilitated engaging activities promoting social skills and teamwork among youth participants.
- Assisted in planning and implementing educational programs to enhance learning experiences.
- Supported daily operations by maintaining a safe and welcoming environment for all members.
- Collaborated with colleagues to develop strategies for increasing youth participation and retention.
Education
High School Diploma -
Bisbee High School
Bisbee, AZSkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Timeline
Server
Ballpark Brewery
10.2024 - 03.2026
Landscape Worker
Border Groundskeeping
01.2022 - 01.2024
Kitchen Manager
Freddys Frozen Custard And Steakburger
09.2019 - 10.2021
Sales Associate
Safeway
10.2018 - 12.2019
Youth Development Professional
Boys and Girls Club of Bisbee
05.2017 - 08.2017
High School Diploma -
Bisbee High School