Michael Morris
River Rouge
Summary
Dynamic Store Manager with proven expertise in inventory management, scheduling, and employee training. Known for enhancing customer service experiences and optimizing daily operations to drive sales and ensure compliance with industry standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Manager
Family Dollar
Redford
07.2023 - Current
- Managed inventory levels and organized stockroom efficiently.
- Trained new employees on store policies and customer service standards.
- Ensured compliance with safety and sanitation regulations.
- Developed schedules to optimize staff coverage during peak hours.
- Resolved customer inquiries and complaints promptly and professionally.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
Education
High School Diploma -
River Rouge High School
River Rouge, MI05-2004
Skills
- Inventory management
- Visual merchandising
- Employee training
- Scheduling
- Customer service
- Vendor relations
- Cash management
- Opening and closing procedures
Certification
- Chauffeur License
Affiliations
- Raising rats and mice as feeders.
- Catch and maintaining active Ant Colonies.
- Catching and taking care of Jumping Spiders.
- Magic The Gathering - Commander Decks.
Timeline
Store Manager
Family Dollar
07.2023 - Current
High School Diploma -
River Rouge High School