MICHAEL MOSHIER
Detroit,MI
Summary
Highly skilled and experienced Regional Community Manager and former Store Manager with a proven track record in building and managing strong communities, stores, and teams. Excellent leadership, communication, and organizational skills, combined with a passion for engagement and growth.
Overview
20
20
years of professional experience
Work History
ASSISTANT STORE MANAGER
The North Face
01.2025 - Current
- Led staff training and implemented merchandising strategies to achieve sales targets.
- Oversaw daily retail operations, enhanced team performance, and improved customer experience.
- Assisted in managing daily store operations and staff schedules.
- Coordinated visual merchandising to enhance product displays and store layout.
- Trained new employees on customer service and product knowledge.
STORE MANAGER
Specialized
01.2024 - 01.2025
- Managed full store operations, achieving revenue growth through staff development and local community outreach.
- Implemented inventory control and visual merchandising standards, enhancing store performance.
- Oversaw closing inventory and coordinated product transfers for all three Michigan locations during market-wide store closures in 2025.
REGIONAL COMMUNITY LEAD
Fjallraven
01.2022 - 01.2024
- Developed and implemented outreach programs, resulting in an increase in community engagement.
- Coordinated with local organizations to plan and execute community events and initiatives, fostering community involvement.
- Collaborated with cross-functional teams to execute regional campaigns, increasing brand visibility and strengthening community ties.
- Organized and facilitated pop-up shops and events that promoted brand building and drove store traffic.
- Utilized social media platforms to effectively communicate outreach initiatives and engage with target audience.
STORE MANAGER
Fjallraven
Ann Arbor, MI
01.2019 - 01.2022
- Managed a team of 8 employees, achieving a consistent increase in sales revenue year over year.
- Trained and mentored new hires, improving customer service satisfaction and increasing internal promotions by X%.
- Implemented inventory management strategies, reducing stock loss by X%.
- Awards: 2021 Store Manager of the Year (Fjallraven); 2021 Environmental Excellence Award (Washtenaw County).
ASSISTANT STORE MANAGER
REI
Troy, MI
01.2007 - 01.2019
- Implemented merchandising strategies to improve product visibility and increase sales.
- Oversaw inventory management, maintaining accurate stock levels to reduce shrinkage.
- Led sales associates, fostering teamwork and enhancing employee morale.
- Received Employee of the Year award in 2015 for outstanding performance.
Skills
- Community & Engagement: Community building & networking, relationship-building, community engagement, event planning
- Visual merchandising
- Inventory management
- Leadership & Operations: Team leadership, conflict resolution, analytical thinking, social media management
- Sales analysis
- Inventory control
PROJECTS & BOARD AFFILIATION
- Board Member: Detroit Outdoors Non-Profit (Current) – Fostering connections between youth, the community, and nature through leadership training, gear libraries, and access to the outdoors.
- Regional Sales & Traffic Growth: Led the Midwest region in monthly conversations on increasing comps and traffic; partnered with teams to strengthen customer service, product knowledge, and closing strategies.
- Community Leadership: Established and ran the Midwest Community role, driving brand awareness and market expansion across retail stores.
- DEI Board: Served on the company DEI board, working to increase diversity within both the organization and the broader outdoor market.
Timeline
ASSISTANT STORE MANAGER
The North Face
01.2025 - Current
STORE MANAGER
Specialized
01.2024 - 01.2025
REGIONAL COMMUNITY LEAD
Fjallraven
01.2022 - 01.2024
STORE MANAGER
Fjallraven
01.2019 - 01.2022
ASSISTANT STORE MANAGER
REI
01.2007 - 01.2019