Michael Mounce
Cherokee Nation
Stilwell,OK
36
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Work History
Pharmacy Technician
32 Years- Dispensed medications accurately while adhering to safety protocols and regulatory guidelines.
- Provided exceptional customer service by answering questions and resolving medication-related issues promptly.
- Assisted pharmacists in managing inventory levels and organizing pharmaceutical supplies efficiently.
- Trained new pharmacy staff on operational procedures, ensuring adherence to best practices and company policies.
Laboratory Technician
1 Year 7 Months- Conducted routine laboratory tests to ensure compliance with safety and quality standards.
- Operated and calibrated laboratory equipment to enhance testing accuracy and efficiency.
- Maintained accurate records of test results and laboratory procedures for regulatory compliance.
- Trained junior technicians on standard operating procedures and laboratory best practices.
- Obtained blood samples for testing
Laboratory Assistant
1 Year 3 Months- Conducted laboratory tests and analyzed samples to support patient diagnosis and treatment.
- Assisted in preparing specimens for analysis, adhering to strict protocols for accuracy and quality control.
- Maintained laboratory equipment, ensuring optimal functionality and compliance with safety standards.
- Collaborated with medical staff to communicate test results effectively, enhancing patient care outcomes.
- Obtained specimens for routine testing
Respiratory Therapist Assistant
6 Months- Assisted in administering respiratory therapies and treatments to patients under supervision.
- Monitored patient vital signs and reported changes to lead therapists.
- Educated patients on proper usage of home respiratory equipment.
- Maintained cleanliness and functionality of respiratory equipment and supplies.
- Improved patient outcomes by providing comprehensive respiratory care and support under the supervision of a Respiratory Therapist.
Sales Associate
6 Months- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Graphic Arts
Skills
Confidentiality and HIPAA
Collaborative teamwork
Problem-solving skills
Analytical thinking
Team collaboration
Attention to detail
Staff leadership
Creative thinking
Customer service
Training and mentoring
Interests
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
I enjoy helping others and giving back to the community
ie:school board member
Youth mentor
providing guidance and support to empower the next generation of leaders.
Music
Exploring various forms of art
such as baskey weaving
bow/atlatl making
and carving
to nurture creativity and continuance of cultural knowledge
Drawing and Painting
Timeline
Pharmacy Technician
Cherokee Nation
08.1994 - CurrentRead More
Laboratory Technician
Cherokee Nation
01.1993 - 08.1994Read More
Laboratory Assistant
Memorial Hospital
10.1991 - 01.1993Read More
Respiratory Therapist Assistant
Memorial Hospital
04.1991 - 10.1991Read More
Sales Associate
Lyons Indian Store
10.1990 - 04.1991Read More
Platt College
No Degree from Graphic Arts
Read More