Michael Mullins
Harrison,TN
Summary
Results-driven Senior Regional Manager with a proven track record of enhancing service delivery and client satisfaction. Expertise in team development and strategic staffing solutions, driving operational excellence across multiple branches.
Overview
26
26
years of professional experience
Work History
Senior Regional Manager
Personnel Staffing, Inc.
Chattanooga, TN
02.2012 - Current
- Led regional operations, enhancing service delivery and client satisfaction across multiple branches.
- Developed and implemented strategic staffing solutions, improving placement rates and reducing turnover.
- Mentored junior managers, fostering professional development and operational excellence within teams.
- Analyzed market trends to inform recruitment strategies, aligning workforce planning with business goals.
- Developed strong relationships with key clients, resulting in long-term partnerships and increased revenue.
- Created a positive work culture that motivated employees to excel at their jobs while fostering teamwork across departments.
General Manager of Food Service
Bart's Lakeshore
Hixson, TN
07.2009 - 01.2012
- Directed daily operations, ensuring compliance with health and safety regulations.
- Streamlined food service processes, enhancing efficiency across all departments.
- Managed inventory control systems, optimizing supply chain logistics and reducing waste.
- Implemented staff training programs, promoting skill development and operational excellence.
Sales Executive
Institutional Jobbers
Chattanooga, TN
05.2006 - 03.2009
- Developed and maintained strong client relationships to drive sales growth.
- Conducted market research to identify new business opportunities and trends.
- Collaborated with cross-functional teams to enhance product offerings and customer satisfaction.
- Negotiated contracts and pricing agreements with key clients to maximize revenue.
General Manager
Advanced Auto Parts
Red Bank, TN
04.2000 - 09.2006
- Streamlined inventory management processes, enhancing stock accuracy and reducing excess inventory.
- Led cross-functional teams to implement operational improvements, increasing efficiency across service departments.
- Developed strategic sales initiatives, driving revenue growth and improving customer satisfaction metrics.
- Oversaw budgeting and financial forecasting, ensuring alignment with organizational goals and resource allocation.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
No Degree - Economics, Commercial Music
Mississippi University For Women
Columbus, Mississippi, MSSkills
- Staff training and development
- Operations management
- Cross-functional team coordination
- Sales management
- Vendor agreement negotiation
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Team collaboration
- Team leadership
- Active listening
- Relationship building
- Scheduling and coordinating
- Managing operations and efficiency
- Hiring and training
- Recruitment and hiring
- Training and development
- Team development
- Employee coaching and mentoring
Timeline
Senior Regional Manager
Personnel Staffing, Inc.
02.2012 - Current
General Manager of Food Service
Bart's Lakeshore
07.2009 - 01.2012
Sales Executive
Institutional Jobbers
05.2006 - 03.2009
General Manager
Advanced Auto Parts
04.2000 - 09.2006
No Degree - Economics, Commercial Music
Mississippi University For Women