Michael Munoz
San Antonio,TX
Summary
Hard-working professional with exceptional experience delivering results and exceeding expectations. Skilled in working under pressure and adapting to new situations and challenges. Known for reliability, strong communication, and fostering productive work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
SUE Supervisor
The Rios Group, Inc.
San Antonio, TX
09.2019 - Current
- Executed precise non-destructive locating and mapping of underground utilities utilizing advanced electromagnetic locators and ground-penetrating radar.
- Provided accurate subsurface data to minimize risks associated with utility damage during excavation and construction activities.
- Oversaw planning and design stages, prioritizing safety and efficiency in new infrastructure development and safeguarding current services.
- Ensured adherence to high precision standards and effective problem-solving strategies to facilitate safe and successful project execution.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Utility Locate Technician
USIC
San Antonio, TX
02.2015 - 09.2019
- Coordinated with contractors to ensure efficient and prompt execution of utility locate requests.
- Delegated utility locate requests to field technicians. Supported crew by providing necessary supplies and equipment for safe job completion. Conducted factual investigations in the field to assess liability for utility damages.
- Led training initiatives for new hires in South Texas District, focusing on utility locator preparation. Implemented a comprehensive training agenda, ensuring thorough preparation for fieldwork. Facilitated training classes twice monthly when demand required, enhancing workforce readiness.
- Studied prints and practiced safe driving and work safety on a daily basis. Accessed telephone and cable TV manholes, handholes, pedestals, crossboxes, splice cases, and fiber cabinets safely and efficiently. Worked safely around active gas and electrical lines to accurately locate them. Communicated effectively via phone and email.
Cable Technician
Global Optics
San Antonio, TX
09.2014 - 01.2015
- Installed cable boxes and home network equipment.
- Operated a 28ft extension ladder safely.
- Engaged with customers to explain installation processes and equipment features.
- Adapted to outdoor work conditions during 12-14 hour shifts.
- Troubleshot previous installations to ensure efficiency.
- Installed new lines inside attics and on building exteriors.
- Explained functionality of equipment to clients.
- Utilized hand and power tools effectively.
Independant Insurance Agent
Aflac
San Antonio, TX
06.2014 - 09.2014
- Cold-call for new business opportunities
- Follow up with potential clients
- Submit claims
- Provide superior customer service
- I have provided Aflac to several businesses to expand their benefit portfolio and to ensure that there employees are well taken care of incase of any catastrophic injury or illness.
- Strong communication and people skills
Sales Associate/ Specialist
Lowes Home Improvement
San Antonio, TX
08.2011 - 06.2014
- Head Cashier Kingsville, Tx
- Manage all cashiers
- Handle cash exchanges
- Maintain integrity of front end of the store.
- Millworks Specialist Kingsville, Tx
- Special order and customize doors and windows for new or remodeling projects
- Stock merchandise
- Create invoices and estimates for customers
- Outdoor Power Equipment Specialist San Antonio, Tx
- Special order parts for grills, outdoor power equipment, and patio furniture
- Create invoices and estimates for customers
- Maintain a clean showroom for customers
Apprentice
Vasquez Electrical
Bruni, TX
09.2009 - 05.2011
- Executed electrical installations and repairs for commercial and residential properties.
Education
High School Diploma -
Bruni High School
Bruni, TXNo Degree - Criminal Justice
Texas A&M University
Kingsville, TXSkills
- Training and mentoring
- Customer service
- Attention to detail
- Complex Problem-solving
- Analytical thinking
- Project management
Certification
CPR
Confined space training
Timeline
SUE Supervisor
The Rios Group, Inc.
09.2019 - Current
Utility Locate Technician
USIC
02.2015 - 09.2019
Cable Technician
Global Optics
09.2014 - 01.2015
Independant Insurance Agent
Aflac
06.2014 - 09.2014
Sales Associate/ Specialist
Lowes Home Improvement
08.2011 - 06.2014
Apprentice
Vasquez Electrical
09.2009 - 05.2011
High School Diploma -
Bruni High School
No Degree - Criminal Justice
Texas A&M University