Michael Musser
Land O Lakes
Summary
Ambitious individual with proven track record of launching successful businesses, establishing and managing operations, and driving financial results. Respected leader who is adept at cultivating relationships with customers and employees, and motivating teams to work together to achieve business objectives. Exceptional problem-solving and communication skills, with a focus on creating customer-centric solutions to drive business growth.
Overview
26
26
years of professional experience
Work History
Owner
Jersey Mikes Handyman LLC
Land O Lakes
03.2019 - Current
- Managed the daily operations related to customer service, inventory management, and marketing.
- Maintained a high standard of customer service through quality assurance checks.
- Negotiated contracts and agreements with all customers.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Police Officer
Eastampton Township
Eastampton
10.2004 - 10.2017
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Attended training sessions to maintain proficiency in law enforcement techniques.
Police Officer
Springfield Township Police Department
Springfield
05.2000 - 10.2004
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Attended training sessions to maintain proficiency in law enforcement techniques.
Police Officer
Eastampton Township
Eastampton
12.1999 - 05.2000
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Attended training sessions to maintain proficiency in law enforcement techniques.
Education
Police Tactics And Training
Cape May Police Academy
Cape May, NJ06-2000
Associates - auto/diesel
Pennco tech
Bristol, PA04.1991
High School Diploma -
Northern Burlington CO Regional HS
Mansfield, Nj06.1989
Skills
- Quality Management Systems
- Customer Relations
- Bathroom Remodeling
- Project Management
- Management Team Leadership
- Mission and Vision
- Adaptable and Flexible
- Issue Identification
- Quality Control Planning
- Interior Renovations
- Leadership and People Development
- Balanced Work Ethic
- Project Oversight
- Develop Business Structures
- Hands on worker
- Flooring tile, laminate, wood
- Painting
- Sheet rocking
- Windows and doors
- Trim, baseboard
- Kitchen remodeling
- Contract negotiation
- Employee training
- Team leadership
- Problem solving
- Conflict resolution
- Strategic planning
- Consulting
- Verbal and written communication
- Crisis management
- Service quality assurance
- Contract negotiation expertise
- Partnership development
- Negotiation
- Relationship building
- Client service
- Customer relations
References
References available upon request
Timeline
Owner
Jersey Mikes Handyman LLC
03.2019 - Current
Police Officer
Eastampton Township
10.2004 - 10.2017
Police Officer
Springfield Township Police Department
05.2000 - 10.2004
Police Officer
Eastampton Township
12.1999 - 05.2000
Police Tactics And Training
Cape May Police Academy
Associates - auto/diesel
Pennco tech
High School Diploma -
Northern Burlington CO Regional HS