Summary
Overview
Work History
Education
Skills
Timeline
Generic

michael Myers

Louisville,KY

Summary

Dynamic Service Manager with a proven track record at Walmart, excelling in customer service and problem-solving. Enhanced service efficiency by proactively addressing issues, fostering strong client relationships, and ensuring timely resolutions. Skilled in multitasking and organization, I consistently deliver results while maintaining a positive attitude in fast-paced environments.

Overview

24
24
years of professional experience

Work History

Service Manager

Walmart
08.2023 - 08.2025
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.

Tri Axle Dump Truck Driver

Champion Trucking
06.2017 - 08.2023
  • Expedited construction projects with timely material transport and efficient route planning strategies.
  • Reduced fuel costs by planning efficient routes for both pick-up and delivery destinations.
  • Demonstrated versatility by operating various types of heavy machinery when necessary for project needs.
  • Navigated challenging road conditions skillfully, ensuring safe transportation of heavy materials.

Mail Sorter

United Mail
11.2010 - 06.2017
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Evaluated mail trays to determine proper placement.

Over the Road Truck Driver

Carnes Trucking
02.2007 - 07.2010
  • Ensured timely deliveries by maintaining consistent communication with dispatchers and customers.
  • Maintained clean driving records by consistently obeying traffic laws, staying alert at all times, and prioritizing safe driving practices throughout every trip.
  • Expedited shipping processes by utilizing advanced GPS systems for efficient navigation along complex routes.
  • Demonstrated professionalism with accurate logbook entries, meeting all reporting requirements for hours of service and equipment conditions.
  • Facilitated successful deliveries under challenging weather conditions using defensive driving skills honed over years of experience navigating diverse terrains nationwide.

Tri Axle Dump Truck Driver

Riverton Truckers
03.2003 - 10.2004
  • Developed lasting relationships with clients through professional conduct and reliable service.

Warehouse Manager

TruckPro
04.2001 - 02.2003
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.

Education

Basic

Southern High School
Louisville, KY
06-1981

Automotive - Auto Mechanics

Fairdale Vocational
Louisville, KY
06-1981

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Critical thinking

Timeline

Service Manager

Walmart
08.2023 - 08.2025

Tri Axle Dump Truck Driver

Champion Trucking
06.2017 - 08.2023

Mail Sorter

United Mail
11.2010 - 06.2017

Over the Road Truck Driver

Carnes Trucking
02.2007 - 07.2010

Tri Axle Dump Truck Driver

Riverton Truckers
03.2003 - 10.2004

Warehouse Manager

TruckPro
04.2001 - 02.2003

Basic

Southern High School

Automotive - Auto Mechanics

Fairdale Vocational

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