Michael Myrick
Valdosta,Ga
Summary
Experienced customer care representative with excellent people skills and a passion for health. Proficient on Microsoft Office programs (Word, Excel, Publisher, PowerPoint, and Outlook) and various social media applications (Canva, Facebook, Twitter, Instagram, etc.). Seeking Career Opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Care Specialist
Legacy Behavioral Health Center
Valdosta, GA
06.2023 - Current
- Fostered a sense of community among residents through regular group activities and social events.
- Monitored resident progress regularly, adjusting care plans as necessary to meet evolving needs.
- Advocated for residents'' rights and interests within the organization, ensuring their voice was heard in decision-making processes.
- Enhanced resident well-being by implementing personalized care plans tailored to individual needs.
- Provides services to consumers with a MH, SA, or Dual Diagnosis in a 24/7 community based residential program.
- Provide skills training and education on daily living skills such as budgeting, performing household chores, personal hygiene, social skills, and meal preparation.
- Provide case management services such as linking to community resources.
- Monitor and document consumer progress in treatment using designated format and within established time frames.
Delivery Specialist
Dominos
Valdosta, GA
12.2022 - Current
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
Recreational Coordinator
Department of Georgia Juvenile Justice
Thomasville, GA
01.2023 - 05.2023
- Performs or directs youth in a specific area of assignment as part of the recreation and leisure program that includes an organized, evidence based agenda ( monthly recreation and leisure activity schedules).
- Adapts instructional methods and materials to meet the youth's varying needs, abilities, and interests.
- Conducts recreational activities from the evidence based program with the goals of teaching decision making, improving physical fitness, offering leisure options and teaching social skills.
- Counsel and instruct youth in the habits of daily living and social routines.
- Oversees/supervises the part-time recreational workers.
- Estimates materials needed for inventory and specific areas, including cost.
- Instructs youth through lectures and demonstrations of the method and techniques.
- Plan and coordinate a comprehensive evidence base program for the facility population.
- Maintains daily records of service delivery in a recreation and leisure log book.
Student Assistant
Valdosta State University
Valdosta, GA
02.2018 - 05.2022
- Provided friendly service to and maintained positive relationships with all internal and external Customers, Physically Moving furniture, Setting up for events, Giving tours to prospective students, Monitoring Hallways, Monitoring Cameras, Giving students access to rooms, Room checks
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Maintained accurate inventory of office supplies, ensuring availability of necessary materials for daily operations.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Improved communication within the office by creating informative email updates regarding deadlines and announcements.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
Education
Bachelor of Health Science -
Valdosta State University
Valdosta, GA05.2022
Skills
- CPR Certified
- Social Skills Development
- De Escalation Tactics
- Client Advocacy
- Educational Support
- Mental Health Support
- Life Skills Training
- Progress Monitoring
- Documentation proficiency
- Resource Navigation
- Safety awareness
- Developmental disabilities knowledge
Extracurricular Activities
Fundraiser Chair, Alpha Phi Omega National Service Fraternity, 2021, 2023 Membership Chair, Alpha Phi Omega National Service Fraternity, 2021, 2022 Event Coordinator, Alpha Phi Omega National Service Fraternity, 2022, 2023 Event Coordinator, Valdosta State University Rugby Team, 2020, 2023
Certification
CPR
Timeline
Residential Care Specialist
Legacy Behavioral Health Center
06.2023 - Current
Recreational Coordinator
Department of Georgia Juvenile Justice
01.2023 - 05.2023
Delivery Specialist
Dominos
12.2022 - Current
Student Assistant
Valdosta State University
02.2018 - 05.2022
Bachelor of Health Science -
Valdosta State University