Natara Alexander
Concord,NC
Summary
Residential Care Specialist skilled in crisis intervention and personalized care planning. Proven ability to document behavioral changes and enhance resident well-being through effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Residential Care Specialist
Thompson Child & Family Focus
Matthews, North Carolina
03.2024 - Current
- Ensured safe and nurturing environment for all residents.
- Collaborated with team members to implement individualized care plans.
- Documented resident behavior and progress in care logs regularly.
- Participated in training sessions to enhance caregiving skills and knowledge.
Behavioral Health Counselor
Alexander Youth Network
Charlotte, North Carolina
01.2024 - 01.2025
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
- Facilitated crisis intervention sessions to address immediate client concerns and safety.
- Advised caregivers on how best to support their loved ones during recovery process.
- Educated clients on healthy coping strategies, stress management techniques and lifestyle modifications.
- Addressed challenging behaviors through positive reinforcement strategies while maintaining professional boundaries.
Warehouse Lead
Amazon
Concord, North Carolina
11.2021 - 02.2024
- Supervised team operations in fast-paced warehouse environment.
- Coordinated inventory management and product sorting processes.
- Assisted in scheduling shifts and managing team assignments effectively.
Residential Counselor
Saint Anne's Institution
Albany, New York
03.2016 - 09.2021
- Supported residents with daily living activities and personal care needs.
- Facilitated group discussions to promote social skills and emotional expression.
- Monitored resident behavior to ensure safety and adherence to policies.
- Collaborated with multidisciplinary teams to address resident needs effectively.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Education
GED -
Adult Learning Center
Albany, NY09-2002
Skills
- Emergency intervention and personalized care planning
- Behavioral documentation and reinforcement techniques
- Team collaboration and conflict resolution
- Active listening and emotional regulation coaching
- Recovery counseling and autism spectrum expertise
- Resource navigation
- Meal preparation
- CPR certified
- Recreational activities planning
- Mental health support
- Medication administration
Certification
- Computer operator
- Data Entry
Affiliations
- Volunteer for Meals on Wheels
Timeline
Residential Care Specialist
Thompson Child & Family Focus
03.2024 - Current
Behavioral Health Counselor
Alexander Youth Network
01.2024 - 01.2025
Warehouse Lead
Amazon
11.2021 - 02.2024
Residential Counselor
Saint Anne's Institution
03.2016 - 09.2021
GED -
Adult Learning Center