Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Napolitano

Tallahassee,FL

Summary

Motivated Florida State graduate pursuing a career in crime analysis. Experience in Microsoft Office and Geographic Information Systems, with a desire to bring passion and eagerness to succeed in any setting. Prepared to start career and create meaningful contributions and accomplishments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Riccardo's Restaurant
Tallahassee, FL
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Customer Service Representative

Target
Casselberry, FL
09.2022 - 08.2024
  • Assisted guests with returns, purchases, and any other questions or issues regarding their shopping experience.
  • Collaborated with team members to ensure an efficient and effective workplace, providing guests with satisfactory experiences.

Front of House Employee

Chick-fil-A
Casselberry, FL
01.2021 - 01.2023
  • Delivered exceptional customer service in a high-volume, fast-paced environment.

Education

Bachelor of Science - Criminology & Criminal Justice

Florida State University
Tallahassee, FL
05-2026

Associate of Science - Criminology & Criminal Justice

Tallahassee Community College
Tallahassee, FL
05-2024

Skills

  • Microsoft office
  • Geographic information systems
  • Time management
  • Team collaboration

Certification

  • Crime & Intelligence Analysis Certification, Florida State University - April, 2026

Timeline

Server

Riccardo's Restaurant
01.2025 - Current

Customer Service Representative

Target
09.2022 - 08.2024

Front of House Employee

Chick-fil-A
01.2021 - 01.2023

Bachelor of Science - Criminology & Criminal Justice

Florida State University

Associate of Science - Criminology & Criminal Justice

Tallahassee Community College