Michael Norris
Orlando,FL
Summary
Accomplished sales leader with over 18 years in Internet and phone sales, including 8 years in automotive sales management. Consistently achieved #1 sales rankings and earned Certified Master Sales status for five consecutive years. Proven expertise in building and training high-performing teams, public speaking, and developing innovative inventory management solutions for major automotive brands.
Overview
30
30
years of professional experience
Work History
Internet Phone Sales
Hyundai Central Florida
Clermont, FL
02.2021 - 04.2025
- Built and expanded Internet Sales team over 4 years, exceeding commitments and driving sustained sales growth
Internet & Phone Sales
Acorn Stairlifts
Orlando, FL
01.2019 - 02.2020
- Answered phone calls and resolved inquiries about Acorn Stairlifts, detailing installation process and compatibility with home staircases to enhance customer understanding.
Internet Sales Manager
Sutherlin Nissan
Orlando, FL
04.2014 - 01.2017
- Utilized phone skills handling Internet Phone leads to achieve #1 in sales 7 times during the first 2 years of employment.
Lexus E Commerce Manager
Lexus
Santa Monica, CA
01.1995 - 01.1999
- Was appointed to assist, manage and create an Internet team that could handle phone leads correctly.
- Worked with the staff and had a strong impact in sales.
- 4 Years
Education
Bachelor's degree - Business Marketing
Fairmont State University
Fairmont, WV01-1988
Bachelor's - Business
Fairmont State University
Fairmont, WVAssociate's Degree - Marketing and Computer Science
Fairmont State University
Fairmont, WVSkills
- CRM software
- Lead management
- Sales pipeline
- E commerce systems
- Call routing
- Customer relationship management
Timeline
Internet Phone Sales
Hyundai Central Florida
02.2021 - 04.2025
Internet & Phone Sales
Acorn Stairlifts
01.2019 - 02.2020
Internet Sales Manager
Sutherlin Nissan
04.2014 - 01.2017
Lexus E Commerce Manager
Lexus
01.1995 - 01.1999
Bachelor's degree - Business Marketing
Fairmont State University
Bachelor's - Business
Fairmont State University
Associate's Degree - Marketing and Computer Science
Fairmont State University