Michael Nowotny
Milford,MI
Summary
Senior operations executive boosts operational efficiency and service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change.
Overview
16
16
years of professional experience
Work History
Vice President Of Operations
GPM Empire
05.2022 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
- Increased company profits through performance optimization strategies and efficiency improvements. EBITDA growth of $1.2mm in 2022, $2.5mm in 2023
Senior Area Sales Manager
GPM Empire
11.2020 - 05.2022
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota for 400+ customers.
- Managed successful sales team, consistently achieving and exceeding monthly sales targets. Won 6 intercompany sales competitions.
Territory Sales Manager
GPM Empire
09.2014 - 10.2020
- Forecasted sales and established processes to achieve sales objectives and related metrics for 75 customers
- Increased sales revenue by developing and implementing strategic territory plans. Individually won company sales competitions each year.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Established strong relationships with key clients, boosting customer retention rates.
Route Sales Representative
Iron Mountain Records Management
08.2012 - 08.2014
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Maximized sales through effective territory management and strategic route planning.
Route Sales Representative
Nestle
06.2011 - 08.2012
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
Licensed Insurance Producer
State Farm Insurance Inc
01.2008 - 08.2011
- Organized community outreach events to increase brand awareness and generate new leads. Top individual producer in Michigan.
- Promoted products and services using upselling and other sales strategies.
- Provided coverage option information to assist clients in protecting assets.
Education
MBA - Management
Eastern Michigan University
Ypsilanti, MI12.2017
BBA - Business Administration And Management
Eastern Michigan University
Ypsilanti, MI12.2006
Skills
- Strategic planning
- Organizational Development
- Business Development
- Cost analysis and savings
- Operations Oversight
- Operations Management
Accomplishments
40 Under 40 Leaders to Watch, CStore Decisions - 2023
Timeline
Vice President Of Operations
GPM Empire
05.2022 - Current
Senior Area Sales Manager
GPM Empire
11.2020 - 05.2022
Territory Sales Manager
GPM Empire
09.2014 - 10.2020
Route Sales Representative
Iron Mountain Records Management
08.2012 - 08.2014
Route Sales Representative
Nestle
06.2011 - 08.2012
Licensed Insurance Producer
State Farm Insurance Inc
01.2008 - 08.2011
MBA - Management
Eastern Michigan University
BBA - Business Administration And Management
Eastern Michigan University