Michael O'Connell

Highly dedicated, diligent, conscientious professional with 23 years of experience in all facets of automotive management. Driven individual noted for a successful and proven track record with the ability to lead, assess, motivate, and train, by creating a positive work environment based on mutual respect and trust. Thrives in problem resolution and customer retention, while consistently demonstrating sound judgment.

Broad based experience and focus in customer retention, new business development, desking deals, F & I, wholesale, retail, ordering inventory and reporting sold vehicles. A history in significant profit, volume, and customer satisfaction achievements, which illustrates the ability to combine cost control, revenue growth and process improvements through effective staff training and motivation.