Michael Oleszewski
Manor,PA
Summary
Motivated individual with 29 years of experience in the automotive field. Expertise in management and customer service within high-volume, multi-unit, and retail operations. Exceptional problem-solving skills and ability to resolve customer concerns. Seeking a career opportunity to expand knowledge and grow with a company.
Overview
18
18
years of professional experience
Work History
Commercial Parts Pro
Advanced Auto Parts
12.2024 - Current
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain client loyalty.
- Conducted regular training sessions for staff members on industry trends, product updates, and best practices in customer service.
- Assisted in the development of marketing materials targeting specific industries, increasing brand visibility and driving sales growth.
Department Manager
Total System Technologies
05.2007 - 11.2024
- Oversee day to day operations while supporting and managing the staff
- Handle personal and business decisions regarding the business operations
- Hire, promote, and terminate as needed
- Manage all outside dealership scheduling for rustproof/undercoat services
- Handle all customer product questions and pricing
- Provide support and back up to other locations when necessary
- Ensure every vehicle is completed to company standards, and quality control is always at its best
Crew Leader/ Assistant Manager
Twin Valley Greenhouse
12.2006 - 05.2007
- Oversee order picking crews to ensure flowers and plants were properly set up for retail sales
- Provide support to the Head Grower by overseeing several nurseries, watering, and feeding the plants, along with planting, seeding and other various duties
Skills
- Leadership
- Communication skills
- Operations management
- Client account management
- Team building
- Negotiations
- Self-motivated
- Hard Worker
- Customer-oriented
- Time Management
- Improvise
- Adapt
- Overcome
- Client relationship building
- Staff management
- Multitasking and organization
- Money handling
- Motivating teams
- Merchandising
Timeline
Commercial Parts Pro
Advanced Auto Parts
12.2024 - Current
Department Manager
Total System Technologies
05.2007 - 11.2024
Crew Leader/ Assistant Manager
Twin Valley Greenhouse
12.2006 - 05.2007
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