Michael Olson
Port Charlotte,FL
Summary
I am a quality focused and detail oriented individual with several years of of experience in multiple positions in a fast paced, high stress restaurant environment. I am flexible and able to prioritize and perform multiple responsibilities and duties as required.
Overview
5
5
years of professional experience
Work History
Server/Cook/Host/Expo
Keke's Breakfast Cafe
Lakewood Ranch, FL
09.2020 - 02.2022
- Prepared food before and after cooking, in accordance with recipe and restaurant standards.
- Responsible for opening and closing procedures of the kitchen, food prep, keeping the line stocked, and keep a clean and sanitary work station.
- Took orders from customers accurately and in a timely manner.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Manager
Taco Bell
Bradenton, FL
03.2017 - 06.2020
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Cook
Oak and Stone
Sarasota, FL
06.2019 - 09.2020
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Checked quality of ingredients before use in order to ensure freshness.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Education
High School Diploma -
Braden River High School
Bradenton, FL05-2017
Skills
- Exceptional customer service
- Dining customer service
- High-volume cooking and dining experience
- Food Quality Control
- Strong Work Ethic
References
References available upon request.
Timeline
Server/Cook/Host/Expo
Keke's Breakfast Cafe
09.2020 - 02.2022
Cook
Oak and Stone
06.2019 - 09.2020
Manager
Taco Bell
03.2017 - 06.2020
High School Diploma -
Braden River High School