George L. Crisci Jr.
Phoenix,AZ
Summary
Seasoned professional with over 20 years of successful experience in the maritime industry with expertise in intermodal logistics, terminal management, and supervisory experience in administrative and union workers. My extensive experience in the supply chain sector has been supplemented by my five years' experience in retail sales with a focus on flooring, millwork, and paint products. Through the intersection of logistics and consultative sales, I have developed an extensive network of residential builders and contractors by providing technical support and logistical solutions for their product needs, ensuring that corporate goals are met. As a strategic thinker and strong communicator, I am adept at managing interactions between corporate partners and professional customers.
Overview
16
16
years of professional experience
Work History
Senior Sales Specialist
Lowes Home Improvment
Carefree, AZ
05.2020 - Current
- Consultative Project Management: Partnered with residential home builders and general contractors to manage end-to-end material procurement for new construction and large-scale renovations.
- Specialized Technical Knowledge: Provided expert guidance across three core departments—Flooring, Millwork, and Paint—ensuring product selections met local building codes, durability requirements, and client aesthetic goals.
- Contractor Relationship Management: Cultivated a robust "Pro" client base by providing streamlined bidding, accurate volume estimating, and coordinated job-site deliveries to maintain strict construction timelines.
- Millwork & Custom Solutions: Managed complex special orders for windows, interior/exterior doors, and custom trim packages, conducting detailed blueprint reviews to ensure precise measurements and specifications.
- Technical Coating & Surface Expertise: Advised on high-performance paint systems and flooring substrates (LVP, hardwood, tile), troubleshooting application issues and recommending specific underlayments for various residential environments.
- Sales Performance & Growth: Consistently exceeded sales KPIs and margin targets by leveraging cross-departmental product knowledge to increase average basket size through "whole-house" solution selling.
- Inventory & Logistics Coordination: Acted as a liaison between vendors and builders to track special orders and mitigate supply chain disruptions, ensuring essential materials were staged and ready for installation phases.
Senior Specialist Truck Transportation Support Team
American President Lines (APL)
Scottsdale, AZ
06.2017 - 04.2020
- Obtain, negotiate and validate motor carrier rates with Customer Nominated Truckers for dedicated accounts.
- Act as primary support and contact for vendor problem resolution for Central, Southern and Eastern Regions in the United States.
- Daily support for Nashville Dispatch Team with rating issues, truck capacity, customer patterns and system profile updates.
- Responsible in the audit and recovery of over $1.3M in accessorial charges ensuring costs were billed back to customers allowing no revenue leakage.
- Manage and support vendors in resolving accounts payable, financial issues.
Senior Specialist Equipment – Eastern Region, including Canada
American President Lines (APL)
Scottsdale, AZ
07.2010 - 05.2017
- Ensure adequate equipment is available to support business and prevent demurrage.
- Monitor and reposition generators for refrigerated cargo.
- Maintain the APL on hire, off hire processes for containers & chassis, to ensure annual equipment budgets are met.
- Direct interface with Rail providers, Pacer, chassis pools & other lines regarding equipment issues.
- Manage Container Balancing Assumptions & reconcile inventories with TOS. Maintain a cost efficient & timely repositioning program and inventory management program (CY storage, turn times, and delinquencies).
Education
BS - Accounting, Minor Economics, Business Management
Saint Peter’s University
Jersey City, New JerseySkills
- Strong financial skillsets including creating and meeting budget metrics
- Rate negotiations, procurement of rates and cost savings strategies
- Creative problem-solving skills meeting and exceeding customer expectations
- Leader in exceeding performance standards and company initiatives
- Critical decision-making ability with respect to people, projects, processes and guidelines
- Provide superior customer service for high level account management
- Team Leadership including development, coaching and training team members on processes and new procedures
- Mentor new hires for management training programs
- Port Operations
- Equipment Control
- Finance/Budgets
- Maintenance & Repair
- Truck/Rail Operations
- Transportation Systems
MAJOR ACHIEVEMENTS AND AWARDS
Nominated by APL Senior Management to be a member of POD Team - March 2015, Received Bi-State Carrier Award for providing outstanding assistance and customer service to the trucking community - September 2010.
Timeline
Senior Sales Specialist
Lowes Home Improvment
05.2020 - Current
Senior Specialist Truck Transportation Support Team
American President Lines (APL)
06.2017 - 04.2020
Senior Specialist Equipment – Eastern Region, including Canada
American President Lines (APL)
07.2010 - 05.2017
BS - Accounting, Minor Economics, Business Management
Saint Peter’s University