MICHAEL OSORNIO
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Bartender
LOLA
09.2023 - 01.2024
- Prepared cocktails from bar recipes and served wine, draft and bottled beer
- Managed cash drawer at the end of each shift ensuring accuracy of funds received
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking
- Effectively multitasked within fast-paced environment
- Greeted customers and provided excellent customer service
Landscaper
Lawn Care with Hart
04.2022 - 09.2023
- Followed landscaping designs to determine placement of sod, flowers or foliage
- Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife
- Laid sod on prepared surfaces for a finished look of the landscape design
- Cut and trimmed lawns using power mowers and edgers
Butcher
Harris Teeter
07.2019 - 04.2022
- Provided excellent customer service by answering questions about product selection
- Answered customer questions about specific products and cut meats to specifications
- Sharpened knives on a daily basis for optimal use and longevity
- Offered meaningful advice to customers regarding meat preservation and cooking methods
- Cleaned meat preparation counters and butcher knives to avoid cross contamination
- Displayed a professional attitude when interacting with customers or colleagues
Waiter
Flemings Steakhouse
06.2015 - 06.2019
- Greeted customers, answered questions and recommended specials to increase profits
- Developed positive relationships with regular customers through friendly conversation
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Trained new employees to perform duties
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
- Participated in team meetings to discuss new menu items or changes in policy
Senior Branch Accountant Executive
OneMain Financial
05.2014 - 11.2014
- Called clients who were late, behind or delinquent on their monthly payments.
- Spoke with clients to find out their financial needs and wants.
- Provided access to friendly, fast and affordable financing.
- Always provided great customer service on the phone or in person.
Education
Higher Education - Nursing Studies
Southern Adventist University
Collegedale, TN11.2024
High School Diploma -
Georgia Cumberland Academy
Calhoun, GA05.2008
Skills
- Outgoing personality
- Physically fit
- Excellent people skills
- Customer service
- Handling difficult situations
- Relationship Building
- Client Engagement
- Beverage preparation
- Teamwork and Collaboration
References
References available upon request.
Timeline
Bartender
LOLA
09.2023 - 01.2024
Landscaper
Lawn Care with Hart
04.2022 - 09.2023
Butcher
Harris Teeter
07.2019 - 04.2022
Waiter
Flemings Steakhouse
06.2015 - 06.2019
Senior Branch Accountant Executive
OneMain Financial
05.2014 - 11.2014
High School Diploma -
Georgia Cumberland Academy
Higher Education - Nursing Studies
Southern Adventist University
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