Michael Osterhoudt
Plattsburgh,Minnesota
Summary
Dynamic Solution Sales Specialist with Fastenal, adept at value-based selling and pipeline management. Proven track record in enhancing customer satisfaction through tailored solutions and effective sales strategies. Skilled in delivering impactful presentations and collaborating with engineering teams to drive compliance improvements, fostering strong client relationships and loyalty.
Overview
22
22
years of professional experience
Work History
Solution Sales Specialist
Fastenal
01.2013 - Current
- Developed tailored solutions that addressed client needs, enhancing customer satisfaction and retention.
- Collaborated with cross-functional teams to streamline sales processes and improve product delivery timelines.
- Conducted market analysis to identify trends, informing product positioning and sales strategies.
- Delivered presentations to stakeholders, effectively communicating value propositions of complex solutions.
- Offered Solutions for managed inventory through our Vending, and Faststock programs
District Manager
Fastenal
01.2004 - Current
- Led operational initiatives to enhance efficiency across multiple locations.
- Developed and implemented sales strategies to drive revenue growth within the district.
- Mentored and trained management teams on best practices in retail operations.
Onsite Account Representative
Fastenal
01.2022 - 09.2025
- Assisted clients with inquiries and product selection to enhance customer satisfaction.
- Maintained accurate records of client interactions and transactions using CRM software.
- Collaborated with team members to develop solutions for customer needs and challenges.
- Resolved customer issues promptly, ensuring a positive experience and fostering loyalty.
Education
Associate of Science - Education
Clinton Community College
Plattsburgh, NY05-1997
Skills
- Value-based selling
- Sales presentations
- Objection handling
- Pipeline management
- Working with Engineering to identify improvements
- Work with Quality departments to identify items that are non compliant and have Manufacturers satisfy the compliance standards of the customer
Accomplishments
I have successfully grown sales for a large individual branch location as well as the district located in the state of Maine
I have a specific talent for attention to detail and ability to identify the customers needs and requirements
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Onsite Account Representative
Fastenal
01.2022 - 09.2025
Solution Sales Specialist
Fastenal
01.2013 - Current
District Manager
Fastenal
01.2004 - Current
Associate of Science - Education
Clinton Community College