Michael Pahler
Louisville,KY
Summary
Dynamic professional with extensive experience in a team, goal-oriented environment excelling in critical problem-solving and fleet management. Proven track record in optimizing processes and enhancing team performance, leading to improved efficiency and safety. Adept at building relationships and driving results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
On-Road Supervisor
United Parcel Service Inc
Louisville, Kentucky
01.2023 - Current
- Managed and worked with drivers to maximize efficiency and ensure that packages are delivered in a safe, timely, and professional manner.
- Tracked performance against goals, facilitating execution of the daily dispatch plan, and completing on-road supervision/audit rides
- Ensured implementation and maintenance of a comprehensive health and safety plan
- Applied knowledge of company structure and operations to resolve problems, make decisions and achieve business objectives
Package Dispatch Supervisor
United Parcel Service Inc
Louisville, KY
01.2021 - 01.2023
- Analyzed the previous day’s production reports and weekly trends to incorporate improvements into future plans.
- Determined employee training needs to produce continuous development plans.
- Conducted performance evaluations and resolved individual and group performance issues.
Sales Representative
Standard Sales Company
Louisville, Kentucky
01.2017 - 01.2021
- Managed inventory levels by ordering sufficient stock for each account.
- Identified customer needs by asking questions and advising on best solutions.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Education
Bachelor of Arts - Business Administration
Eastern Kentucky University
Richmond, KY05-2021
Skills
- Critical problem-solving
- Depth of experience in a fast-paced environment
- Team/relationship building
- Communication skills
- Time management
- Process optimization
- Fleet management expertise
- Knowledge of DOT compliance
Timeline
On-Road Supervisor
United Parcel Service Inc
01.2023 - Current
Package Dispatch Supervisor
United Parcel Service Inc
01.2021 - 01.2023
Sales Representative
Standard Sales Company
01.2017 - 01.2021
Bachelor of Arts - Business Administration
Eastern Kentucky University