Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Paowei

Newark,NJ

Summary

Customer-focused professional with successful several-year career in industry. Dynamic and successful at applying skills in busy environments.

Overview

9
9
years of professional experience

Work History

Customer Service Manager

Progressive kut Llc
East Orange, New Jersey
02.2023 - 02.2025
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Developed and implemented strategies for providing excellent customer service experience.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Nursing Assistant

Jubilee Hospital
Ibadan , Pennsylvania
04.2016 - 12.2017
  • Maintained confidentiality of all patient information according to HIPAA guidelines.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.

Education

Bachelor of Science - Economics

University of Ibadan
Oyo State
08-2002

Skills

  • Complaint resolution

  • Training and mentoring
  • Support case resolution
  • Problem-solving

Timeline

Customer Service Manager

Progressive kut Llc
02.2023 - 02.2025

Nursing Assistant

Jubilee Hospital
04.2016 - 12.2017

Bachelor of Science - Economics

University of Ibadan
Michael Paowei