Michael Payton
Williamsburg,VA
Summary
Results-driven professional with a focus on customer service and attention to detail. Experienced in managing cash transactions and maintaining equipment. Committed to fostering a clean, organized work environment and training others to meet company standards.
Overview
4
4
years of professional experience
Work History
Team Member
Wawa
Williamsburg, VA
03.2025 - Current
- Provided exceptional customer service in fast-paced retail environment.
- Operated cash register and handled cash transactions accurately.
- Received, processed, and stocked merchandise in accordance with store policies.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Cooked multiple orders simultaneously during busy periods.
Service Attendant
Colonial Pro Wash
Williamsburg, Virginia
08.2023 - 03.2025
- Trained new employees on equipment usage and company service standards effectively.
- Operated a variety of power washing tools including wands, hoses, nozzles, pumps, and tanks.
- Ensured all areas were left clean after completing a job by removing any debris created by the process.
- Hauled supplies to work locations and organized professionally for easy use.
Customer Service Supervisor
Kroger
Chester , VA
06.2022 - 07.2023
- Trained new employees on company policies and customer interaction techniques.
- Developed scheduling plans to optimize staff coverage during peak hours.
- Processed financial transactions, including Western Union money transfers, money orders, and customer bill payments.
Education
High School Diploma -
Thomas Dale Highschool
Chester, VA06-2022
Skills
- Time management and prioritization
- Equipment maintenance
- Customer service
- Financial processing
- Adaptability to change
- Physical stamina
- Cleaning and sanitizing
Timeline
Team Member
Wawa
03.2025 - Current
Service Attendant
Colonial Pro Wash
08.2023 - 03.2025
Customer Service Supervisor
Kroger
06.2022 - 07.2023
High School Diploma -
Thomas Dale Highschool