Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Peeples

Chicago,IL

Summary

Adept at enhancing revenue and reducing claim denials, I spearheaded process improvements at Mobile Care Chicago, significantly impacting financial health. My expertise in HIPAA compliance and effective communication fostered cross-departmental collaboration and staff development. Achievements include boosting collection rates and implementing successful training programs, showcasing my problem-solving and accounts receivable management skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Billing Manager

Mobile Care Chicago
04.2023 - Current
  • Performs regular audits of daily billing and monthly aging reports to identify and resolve payor denials, claim rejections, patient demographic errors, and coding discrepancies.
  • Performs testing for billing modules, enhancing new functionality and process improvements.
  • Reduced denied claims through diligent review, correction, and resubmission of errors.
  • Conducted performance reviews and implemented improvement plans.
  • Maintain medical provider credentialing records and complete all credentialing requirements for new providers.
  • Prepare cash flow projections, cost analysis, and monthly, quarterly, and annual reports.
  • Conducts regular on-site and virtual training sessions for new hires and senior staff.
  • Facilitate cross-departmental collaboration between clinical teams as well as finance and administrative staff to ensure seamless integration of billing-related tasks into daily workflows.
  • Monitor compliance with industry regulations to mitigate risks associated with audits and penalties.

Medical Billing and Collections Specialist

Ann & Robert H. Lurie Children's Hospital of Chicago
11.2016 - 03.2023
  • Compiled and tracked outstanding balances owed to medical facilities.
  • Continually updated personal knowledge base regarding industry best practices, changes in coding guidelines, and advancements in medical billing technology to maximize revenue potential while maintaining strict adherence to ethical standards.
  • Increased overall collection rates with a focus on reducing aged receivables and minimizing writeoffs.
  • Improved cash flow through timely follow-up on outstanding accounts, negotiating payment plans, and collecting overdue payments.
  • Accurately interprets insurance guidelines including Medicare and other government, private, self-insurance, and managed-care plans.

Accounts Receivable and Billing Clerk

Symphony Post Acute Network
02.2016 - 07.2016
  • Reduced billing errors by accurately reviewing invoices and promptly addressing discrepancies.
  • Increased accuracy in financial reports by diligently reconciling accounts on a monthly basis.
  • Contributed to the resolution of delinquent accounts by working closely with the collections team, providing necessary documentation, and participating in negotiations as needed.
  • Enhanced cash flow by efficiently processing and managing accounts receivable.
  • Responded to customer concerns and questions on daily basis.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.

Education

No Degree - Business Administration And Management

Western Governors University
Salt Lake City, UT
11-2025

Skills

  • Conflict resolution strategies
  • HIPAA compliance
  • Effective communication
  • Accounts receivable management
  • Staff training and development
  • Financial reporting
  • Payment posting
  • Workflow planning
  • Insurance verification
  • Collections
  • Customer service
  • Problem-solving

Certification

  • Real Estate Broker License - Illinois Real Estate Commission.

Timeline

Medical Billing Manager

Mobile Care Chicago
04.2023 - Current

Medical Billing and Collections Specialist

Ann & Robert H. Lurie Children's Hospital of Chicago
11.2016 - 03.2023

Accounts Receivable and Billing Clerk

Symphony Post Acute Network
02.2016 - 07.2016

No Degree - Business Administration And Management

Western Governors University

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Michael Peeples