Michael Pena
Houston,TX
Summary
Accomplished Clinical Supervisor with a proven track record at Brooke Army Medical Center, enhancing team collaboration and ensuring high-quality patient care through effective case management and staff development. Expert in clinical quality improvement and adept at fostering professional growth, I have led a team of 32, significantly raising practice standards without compromising compassionate care. Patient-focused Clinical Supervisor with more than 6 years of experience and success in delivering outstanding care to outpatients. Adept at developing robust programs to educate nurses and improve patient outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
Brooke Army Medical Center
04.2021 - Current
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with calm and professional approach to optimize support.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Lead and directed team of 32 clinical personnel and support staff.
- Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
- Monitored adherence to ethical guidelines among clinical staff members, supporting their ongoing professional growth while maintaining high quality care standards.
Combat Medic (68W)
US Army
06.2017 - Current
- Assisted in the development and execution of realistic training scenarios simulating battlefield injuries, honing both individual proficiencies and collective teamwork capabilities within the unit.
- Served as a trusted advisor for unit leaders on healthcare-related matters, leveraging medical expertise to promote informed decision-making during critical situations.
- Ensured the proper handling of sensitive medical information by adhering to strict privacy regulations and maintaining detailed patient records.
- Contributed to the overall health of unit members through conducting routine medical evaluations, immunizations, and preventive healthcare measures.
- Improved overall mission effectiveness by providing critical medical support during high-stress situations in various environments.
- Recognized and treated medical conditions with proven techniques, equipment, and knowledge of medical and military protocols.
- Supported military operations as an integral member of a highly skilled combat team, showcasing professionalism under pressure while prioritizing casualty care amidst hostile conditions.
- Completed patient care reports and checklists of daily duties per established military practices, guidelines, and regulations.
- Acted as team leader and took responsibility for scene and unit management to maximize integrated support of patients.
- Participated in joint exercises alongside foreign military forces, adapting medical procedures to align with international protocols when necessary.
- Cultivated a supportive learning environment for junior medics through active mentorship and constructive feedback, fostering professional growth within the team.
Education
High School Diploma -
Hargrave High School
Huffman, TX05.2017
Skills
- Clinical Training
- Team Supervision
- Staff Scheduling
- Clinical assessment
- Clinical Instruction
- Staff Development
- Quality Assurance
- Staff Management
- Staff education and training
- Medical Records Management
- HIPAA
- Case Management
- Documentation requirements
- Direct Patient Care
- Process Improvements
- Suicide Risk Assessment
- Unit Administration
- Recruitment
- Patient Management
- Records Management
- Clinical Quality Improvement
- Quality Assurance Controls
- Quality controls
- Progress Monitoring
- Patient relationship management
- Developing training programs
- Information Management
Accomplishments
- Earned "Army Achievement Medal" for Supporting EO / EEO awareness month at Brooke Army Medical Center.
- Managed care for over 300 patients.
- Educated over 32 nurses and staff within Department of Otolaryngology.
Certification
- EMT - Certified Emergency Medical Technician
Timeline
Clinical Supervisor
Brooke Army Medical Center
04.2021 - Current
Combat Medic (68W)
US Army
06.2017 - Current
High School Diploma -
Hargrave High School