Michael Peralta
Killingly
Summary
Dynamic Quality Control Specialist with extensive experience at GENERAL DYNAMICS ELECTRIC BOAT, specializing in ISO compliance and audit management. Proven ability to drive supplier quality improvements while mentoring teams, showcasing strong leadership skills and proficiency in quality management systems. Achievements include significant enhancements in regulatory compliance processes, reflecting a commitment to operational excellence, holding an active DOD security clearance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quality Control Specialist
GENERAL DYNAMICS ELECTRIC BOAT
Groton
08.2022 - 02.2025
- Provide oversight to the critical supply base of the nuclear submarine shipbuilding program through in-depth Supplier Assessments (ISA).
- Serve as a liaison between Electric Boat and the supply base while on-site.
- Managed cross-functional teams of auditors and SMEs throughout ISA evaluation.
- Develop various documents, including Precept Letters and Final Audit Reports, for the different suppliers.
- Streamlined logistical preparations, including organizing travel arrangements, meeting agendas, and training sessions in advance of audits.
- Contributed to supervision efforts for important certification occasions.
- Led numerous improvement initiatives.
- Train and mentor new employees through their qualification process.
- Lead a department-wide 'Self-Assessment' to improve the department's quality and performance.
- Captured departmental data to enhance metrics.
- Utilize familiarity with requirements, standards, and regulations such as ISO 9001:2015, S9074-AR-GB-010/278, T9074-AS-GIB-010/271, various MIL standards, ITAR, etc. Ensuring compliance with quality standards across the supply base.
- I worked my way through qualifying from Auditor to Group Lead, to Team Lead.
- I was promoted from Quality Control Analyst Sr to Quality Control Specialist.
Driver
D4 DELIVERY SOLUTIONS LLC
Pineville
11.2021 - 05.2022
- Ensure delivery truck is operating in accordance with DOT standards, properly load truck with designated packages assigned to a specific route
- Plan and execute delivery route in a safe and timely manner ensuring all packages are delivered on time
- Maintain daily truck manifest logs and inspections logs
- Load and unload delivery truck
- Deliver Packages according to pre-determined route, complying with time schedule set by the customer
- Perform pre-trip and post-trip vehicle inspections
Armored Service Technician
LOOMIS
Charlotte
09.2020 - 10.2021
- Expertly dive armored vehicle in accordance with a designated route while counting items, recoding amounts and serial numbers, signing, and dating receipts and manifests, sorting individual cargo items by route, and providing exceptional customer service
- Diligently serviced ATMs on a set schedule, including replenishing, retrieving deposits, and monetarily balancing machines
- Picked up and delivered customer change orders and deposits
- Loaded and unloaded armored vehicle cargo
Material Tech Aide
GENERAL DYNAMICS ELECTRIC BOAT
Groton
06.2015 - 09.2020
- Meticulously and consistently exercise familiarity with material identification, selection, and application processes, while expertly understanding military, commercial, and technical specifications and manuals.
- Professionally communicate verbally and in writing to facilitate discussions with other organizations.
- Effectively read and understand detailed construction drawings and respective documents.
- Analyze data, including part specifications, part application, and part change history.
- Generate reports designed to track shortages within the supply chain.
- Utilize Microsoft Office products, including Excel, daily to perform tasks such as V-Lookup, insert formulas, and extract information into Microsoft Database to create data analysis reports.
- Use a deep understanding of SAP and ERP to perform database maintenance.
- Conducted weekly meetings to address shortage and budget reports, discuss current issues, foresee potential challenges.
Business Development Center Specialist
WHALING CITY FORD LINCOLN MAZDA
New London
09.2017 - 10.2018
- Through conversation with consumers, asked investigative questions and evaluated wants and needs
- Discussed available vehicles in a fun and exciting way and assisted with selections that fit customers lifestyle
- Professionally assisted customers via on-line, telephone and in-person, by answering questions related to vehicle purchases, trade-in offers, loan application process and other purchase related issues
- Consistently provided stress and hassle-free shopping experience, without the traditional car selling
- Actively kept customers informed, regarding newest marketing campaigns and promotions
- Diligently managed log reporting and maintained communication with current, prospective, and past customers
- Maintained current industry knowledge of new vehicle makes, models and related features, respectively
POS | Point of Sale Operator
KOHL'S
Groton
03.2017 - 07.2017
- Handled responsibilities associated with daily customer experience, while professionally processing purchases and answering customer inquiries
- Greeted customers daily as they entered the store and created an enjoyable shopping experience
- Provided exceptional customer service, while professionally and accurately processing customer purchases and handling cash register
- Consistently offered customers the opportunity to receive discounts, by applying for a store credit card
- Maintained cleanliness and organization, while ensuring optimum performance throughout workday
Sales Associate
RADIOSHACK
New London
06.2016 - 02.2017
- Greeted customers and expertly consulted while assisting with selection of electronic components and other technology needs
- Provided exceptional customer service, while professionally and accurately processing customer purchases
- Diligently performed daily deposits, managed cash sales register, and maintained store inventory
Sales Consultant
PREMIER CHEVROLET
Brooklyn
01.2015 - 06.2015
- Greeted customers and consulted with them, while assisting with vehicle selection and purchases
- Provided exceptional customer service and diligently managed lot inventory report
- Maintained communication with customers, respectively
Sales Consultant
COURTESY FORD
Brooklyn
08.2014 - 12.2014
- Greeted customers and consulted with them, while assisting with vehicle selection and purchases
- Provided exceptional customer service and diligently managed lot inventory report
- Maintained communication with customers, respectively
Level 1 Extrusion Operator
PUTNAM PLASTICS
Dayville
03.2014 - 06.2014
- Meticulously assembled, cleaned, and maintained machinery
- Expertly performed Quality Control inspections
- Conducted final inspection and prepared product for shipment
Grocery Clerk
BIG Y WORLD CLASS MARKET
Danielson
05.2013 - 03.2014
- Provided valuable assistance while unloading trucks full of product arriving from warehouse
- Methodically updated product stock on shelves while tracking and maintaining inventory logs
- Provide professional informed customer service assistance as needed
Education
Licensed Security Officer -
Private Protective Services Board
NC10.2021
High School Diploma -
John Adams High School
Ozone Park, NY06.2011
Some College (No Degree) - Criminal Justice
Borough of Manhattan Community College
New York, NYSkills
- Strong computer skills
- Windows applications
- Supplier assessment
- Quality standards
- ISO compliance
- Audit management
- Regulatory compliance
- Team leadership
- Supplier quality management
- CAPA investigations
- Quality management systems
- Sales
- SAP/ERP systems
- Teamcenter
- MRP
- Oracle
Accomplishments
- Department of Defense Secret Clearance
- Executing and managing meticulous record keeping, precise calendar management and attention to detail.
- Performing leadership duties with a commitment to excellence and confidentiality.
- Respected team leader, exemplifying through behavior thorough discretion.
- Knowledgeable computer savvy, with the ability to manage multiple applications and data sources.
Certification
- General Dynamics provided qualification course to become a Qualified Instructor
References
References available upon request.
Timeline
Quality Control Specialist
GENERAL DYNAMICS ELECTRIC BOAT
08.2022 - 02.2025
Driver
D4 DELIVERY SOLUTIONS LLC
11.2021 - 05.2022
Armored Service Technician
LOOMIS
09.2020 - 10.2021
Business Development Center Specialist
WHALING CITY FORD LINCOLN MAZDA
09.2017 - 10.2018
POS | Point of Sale Operator
KOHL'S
03.2017 - 07.2017
Sales Associate
RADIOSHACK
06.2016 - 02.2017
Material Tech Aide
GENERAL DYNAMICS ELECTRIC BOAT
06.2015 - 09.2020
Sales Consultant
PREMIER CHEVROLET
01.2015 - 06.2015
Sales Consultant
COURTESY FORD
08.2014 - 12.2014
Level 1 Extrusion Operator
PUTNAM PLASTICS
03.2014 - 06.2014
Grocery Clerk
BIG Y WORLD CLASS MARKET
05.2013 - 03.2014
Licensed Security Officer -
Private Protective Services Board
High School Diploma -
John Adams High School
Some College (No Degree) - Criminal Justice
Borough of Manhattan Community College
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