Michael Petronaci
West Milford,NJ
Summary
26 years experience as a Police Officer and Supervisor. Directly oversaw 10-14 officers and dispatchers. Responded to and resolved many critical, emergency and non emergency incidents. Saved lives on numerous occasions. Assisted victims of crimes to a successful resolution.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Communication Commander
Township of Bloomfield
Bloomfield, NJ
09.2021 - 08.2024
- Trained new crew members in critical skills such as knot tying, navigation, and safety procedures, raising overall team competency levels.
- Enhanced onboard guest experience by providing personalized services ensuring their comfort throughout the trip.
- Coordinated with other skippers to develop best practices, improving overall fleet performance.
- Enhanced safety protocols by implementing rigorous training sessions and emergency drills for crew members.
- Improved interdepartmental communication by collaborating with police, fire, and EMS departments on joint initiatives.
- Boosted team morale through regular performance evaluations and constructive feedback sessions.
- Ensured timely resolution of technical issues by coordinating with IT support staff on hardware and software maintenance.
- Fostered an environment that emphasized teamwork, cooperation, and excellence in service delivery among employees.
- Optimized dispatcher workflows through data-driven analysis, allowing for more effective management of high-pressure situations.
- Managed budgets effectively by monitoring expenditures closely and identifying cost-saving measures where appropriate.
- Established a culture of continuous learning through professional development opportunities for staff members.
- Maintained up-to-date knowledge of industry best practices by attending conferences, workshops, and training sessions regularly.
- Increased accuracy in dispatching resources with the implementation of a computer-aided dispatch system.
- Oversaw scheduling and staffing needs for a 24/7 operation, optimizing coverage during peak hours.
- Coordinated resource allocation during large-scale events or disasters, ensuring efficient utilization of available assets.
- Conducted ongoing quality assurance reviews to identify areas of improvement in call handling protocols.
- Assisted callers in emergency situations with appropriate information and support.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Operated emergency response systems to update and retrieve up-to-date information for first responders.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Police Sergeant
Township of Bloomfield
Bloomfield, NJ
06.1998 - 08.2024
- Served as mentor and role model to junior officers.
- Supervised and coordinated daily operations of patrol shifts of up to 16 officers.
- Answered emergency calls for help from citizens and business owners.
- Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
- Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.
- Developed and maintained positive relationships with community members.
- Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.
- Motivated and trained squad members to become proficient with equipment and daily tasks.
- Facilitated communication between command staff and subordinates, promoting transparency and resolving conflicts efficiently.
- Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
- Increased crime prevention efforts by coordinating targeted patrols and deploying resources effectively.
- Oversaw department's budget, optimizing resource allocation to meet operational needs effectively.
- Monitored and evaluated performance of security personnel to identify weaknesses and provide feedback for improvement.
Education
Associate Of Criminal Justice - Criminal Justice
Essex County College
Newark, NJ05.2001
Skills
Supervised 911 Communication Center
Patrol Supervisor
CJIS TAC Officer
Basic 911 Dispatcher
EMD certified
Accomplishments
Successfully passed NJ PTC certified police academy.
Tested for a highly competitive supervisor position.
Commanded 911 center with interoperable Police Fire and EMS.
Evaluated and trained many police officers and dispatchers.
Received many commendations from the public and police department.
Saved many lives during life threatening situations.
Certification
- CFR - Certified First Responder
- Certified EMT 1998-2007
- Certified in CPR
- Certified basic 911 dispatcher
- Certified EMD dispatching
- Completion of Supervisor training
- Certified TAC Officer and Coordinator
Timeline
Communication Commander
Township of Bloomfield
09.2021 - 08.2024
Police Sergeant
Township of Bloomfield
06.1998 - 08.2024
Associate Of Criminal Justice - Criminal Justice
Essex County College