Michael Petrus

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
• Developed strong rapport with clients by consistently providing excellent service throughout the claims process.
• Streamlined communication among various parties involved in the claims process through active collaboration and clear correspondence.
• Maintained accurate records of all claim activities, ensuring easy access to information for audits and reviews.

• As a licensed insurance adjuster I would work catastrophic events usually hurricanes to help aid and indemnify insureds during these usually chaotic calamities Usually for the Carrier Allstate and some smaller named companies as well

Trained under a Senior Claims adjuster , my job was to run cat claim in west texas and and have formal commercial training as well as residential.

• Brazilian Jiu Jitsu has been a huge part of my life and I credit as a big part of my work ethic and accomplishments
• I've been practicing for over 10 years have competed professional for several and have taught now for three years and counting
• I believe jiu jitsu has brought a drive and humility and to me as well as the ability to control emotions and stay calm in many aspects of life including business its great exercise for the mind and body but even more so for the discipline and humility it instills in one.

• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.