Michael Pettijohn
Stephenville
Summary
- Award-Winning Territory Sales Leader offering a 10+ year track record of transformative key account management and sales growth. An instrumental leader in driving sales and positioning key accounts to exploit market opportunities for large companies. Has a history of dominating competitive markets upon arrival.
- Cultivates Executive Level partnerships that drive the sales of high-value products and services across multiple industries.
- Develops B2B markets by building deep vertical relationships and engagement that translates into impactful Win-Win solutions.
- Possesses an extensive technical and manufacturing background that adds strategic value to industry clients and accelerates the sales process.
Overview
2020
2020
years of professional experience
Work History
Account Manager
Skillforce
Bedford, TX
01.2019 - 01.2020
- Effectively manage an environment of continuous change and accelerated growth.
- Successfully manage onboarding for new customers while maintaining compliance with each customers' regulations and procedures.
- Work to improve upon existing programs and develop innovative strategies and tactics to help us differentiate between the account and the market at large.
- Building a qualified network of prospects and new clients.
Territory Sales Rep
Fox Scientific
Alvarado, TX
01.2018 - 01.2019
- Selected by a regionally-recognized industrial chemical firm to drive territory sales growth.
- Consistently Exceed Monthly Sales Quotas.
- Became the 2018 Leader in New Customer Acquisitions. Currently, on track, achieve the 2019 New Customer Acquisitions Leader Award.
- Built and solidified trust among targeted decision-makers, unlocking the gateway to improved sales and referrals.
- Delivers excellent client value by utilizing customized product presentations and performing product use analysis.
- Developed strategic sales benchmarks, plans, marketing, and roll out methods to achieve goals.
- Over achieved sales quota by 30% marketing to multiple B2B clients across the scientific and manufacturing sectors.
Railcar Wheeler Mechanic
GBW Railcar Services
Cleburne, TX
01.2017 - 01.2018
- Created value for the company by interpreting job work orders and performing railcar repairs.
- Coordinated and completed repairs in an efficient manner and within the designated time.
Sales Floor Manager
Fort Worth Harley Davidson
Fort Worth, TX
01.2014 - 01.2017
- Develop, train, and manage a 5+ member sales staff for a high volume motorcycle dealership.
- Achieved year over year growth each year and was consistently ranked in top 10% company-wide.
- Proven ability to build and sustain positive customer relationships while increasing transactions and fast-tracking sales cycles.
- Set a new company record for ‘Yearly Bike Sales' – May 2015.
- Two time Platinum Dealership Sales Team award winner.
- Instituted detailed performance standards communicating the company's goals and expectations to the employees.
Drilling Rig Derrickman & Operations Professional
Helmerich & Payne Intl Drilling Co
Odessa, TX
01.2013 - 01.2014
- Accountable for controlling the top end of the drill pipe during tripping (removal/adding) operations.
- Responsible for managing the circulatory system, critical in the drilling process.
Weld-Out Supervisor
C & F Steel
Hamilton, TX
01.2011 - 01.2013
- Analyzed work orders, architectural blueprints, and as-built to assign work and maintain inventory necessary in a sequence of welding operations.
- Performed Quality Control on all welding types and on the final finish to provide a consistently high standard quality product.
Senior Sales Consultant/Floor Manager, New & Pre-owned
Palous Auto Group (Central Kia)
Lewisville, TX
01.2006 - 01.2008
- Rated 11th Top Salesman for Kia North America 2007.
- Generated a rapid turnaround of the dealership's sales and profitability in less than 6 months.
- Coordinated and delivered team-centered sales training and instructional sessions that focused on products, internal processes, marketing, and sales strategies.
- Successful history driving lead generation and prospect conversion through intensive market research.
- #1 Top Sales Producer while sustaining status for highest gross sales in North Texas.
Hotshot Driver
Zewald Freight
Granbury, TX
2024 - 2025
- Delivered timely transport of goods to various locations, ensuring customer satisfaction.
- Maintained accurate logs of deliveries and vehicle maintenance records.
- Navigated efficiently using GPS systems to optimize delivery routes.
- Conducted routine inspections of vehicles to ensure safety compliance.
- Collaborated with dispatch teams to coordinate pickups and deliveries effectively.
- Implemented process improvements that enhanced delivery speed and accuracy.
- Managed paperwork effectively, keeping accurate records of completed deliveries and communicating any issues promptly.
- Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
- Handled urgent requests efficiently, prioritizing tasks based on client needs and deadlines.
- Collaborated with dispatchers to coordinate efficient pickup and delivery schedules.
- Enhanced customer satisfaction by maintaining professionalism and timely communication during pickups and deliveries.
- Safely transported high-priority cargo, ensuring timely delivery and minimizing risk of damage.
- Participated in ongoing professional development opportunities related to driving techniques, industry trends, and regulatory changes to stay ahead of the curve.
- Supported company growth by maintaining a positive reputation within the industry, leading to increased referrals and repeat business.
- Completed thorough pre-and post-trip inspections to maintain safety standards and prevent breakdowns.
- Navigated challenging weather conditions safely while maintaining schedule integrity for time-sensitive shipments.
- Performed daily vehicle inspections and completed reports regarding issues with trucks.
- Interacted with customers and offered exemplary service, escalating issues to manager.
- Contributed to increased profitability by seeking out additional loads when possible without compromising safety or legal requirements.
- Developed strong knowledge of local traffic patterns, allowing for quicker navigation when faced with road closures or delays.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Optimized vehicle performance through regular preventative maintenance, contributing to reduced downtime due to repairs.
- Utilized GPS technology effectively to streamline navigation processes while avoiding costly detours or missed exits.
- Provided backup support for other drivers during peak times or emergency situations as needed.
- Adhered to all relevant regulations, including hours of service, weight restrictions, and hazardous material handling procedures.
- Improved delivery efficiency by planning optimal routes and adhering to strict schedules.
- Reduced fuel costs for the company with careful route planning and regular vehicle maintenance.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed routine maintenance on truck to keep in working order.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Removed and unloaded packages from truck for customer deliveries, using extreme care to avoid damage to goods.
- Inspected load security and checked for damages.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Sterile Processing Technician
Lake Granbury Medical Center
Granbury, TX
2024 - 2024
- Oversaw sterilization processes for surgical instruments, ensuring compliance with safety and quality standards.
- Trained new staff on sterile processing protocols and equipment usage to enhance team performance.
- Monitored inventory levels of sterilization supplies and equipment, optimizing stock management practices.
- Implemented process improvements that reduced turnaround time for instrument preparation by streamlining workflows.
- Conducted regular inspections of sterilization equipment, maintaining operational readiness and efficiency.
- Collaborated with surgical teams to ensure timely availability of instruments for procedures, enhancing patient care delivery.
- Wrapped trays, instrument packs, and sets.
- Developed training materials for staff on updated sterilization techniques and safety regulations to promote adherence.
- Led quality assurance initiatives to identify areas for improvement in sterile processing operations, driving continuous enhancement efforts.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Inspected sterile package integrity prior to distribution.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Verified and maintained proper documents and records for sterilization.
- Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Recorded biologicals and test results.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Streamlined workflow for the department by organizing instruments and equipment in a systematic manner.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Improved quality assurance processes by implementing documentation procedures for all stages of the sterilization process.
- Picked instruments and supplies for surgeries.
- Promoted a safe working environment, adhering to established guidelines for handling hazardous materials.
- Maintained up-to-date knowledge on industry best practices, participating in relevant training programs and workshops.
- Optimized inventory management by conducting routine audits, identifying discrepancies, and resolving issues promptly.
- Responded to equipment malfunctions by troubleshooting and repairing broken and malfunctioning equipment.
- Assisted in staff development by providing guidance to new team members on proper sterile processing techniques.
- Maintained strict adherence to aseptic technique in decontamination process, significantly reducing risk of hospital-acquired infections.
- Increased operating room efficiency with organized preparation and timely delivery of sterile supplies.
- Advanced patient safety with rigorous adherence to infection control policies and procedures.
Delivery Driver
Aramark/Vestus
Fort Worth, TX
2023 - 2024
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Managed route planning to optimize delivery efficiency and reduce fuel consumption.
- Maintained accurate records of deliveries and customer interactions for quality assurance.
- Inspected vehicles regularly to ensure safety compliance and operational readiness.
- Delivered packages to customer doorsteps and business offices.
- Developed strategies for managing high-volume delivery periods effectively without compromising quality.
- Implemented feedback mechanisms to address customer concerns and improve overall service experience.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Welder
C & F Steel
Hamilton, TX
2021 - 2023
- Operated MIG welding equipment to fabricate metal components
- Maintained tools and equipment to ensure optimal performance and safety
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
- Maintained tools and equipment to ensure optimal performance and safety
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Optimized material usage by accurately measuring and cutting required components prior to welding.
- Interpreted technical drawings and blueprints for precise weld placement
- Conducted quality inspections to ensure adherence to industry standards
- Collaborated with team members to improve workflow efficiency
Ranch Manager
10 Star Ranch
Stephenville, TX
2020 - 2021
- Oversaw daily operations, ensuring efficient livestock management and care.
- Implemented sustainable farming practices to enhance soil health and crop yield.
- Managed budgeting processes, optimizing resource allocation for ranch projects.
- Trained and mentored staff on best practices in animal husbandry and equipment use.
- Developed strategic plans for seasonal planting and harvesting schedules.
- Conducted regular assessments of ranch facilities to maintain safety standards.
- Coordinated with suppliers to secure high-quality feed and livestock supplies.
- Analyzed market trends to adjust pricing strategies for ranch products.
- Performed repairs and preventive maintenance on equipment and property.
- Examined animals for signs of sickness and overall herd health.
- Trained part-time help in livestock care and ranch operations.
- Maintained ranch records and documentation.
- Inspected and repaired equipment for livestock and crop management.
- Completed structural inspections to determine maintenance requirements and organize repairs.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Hired new ranch hands and livestock handlers seasonally.
Education
High School Diploma -
Hico High-school
Hico, TX06-1992
Skills
- Sales Strategies and Marketing
- Vertical Engagement/Performance Management
- Client Engagement/Technical Sales
- Executive Level Relationship Builder
- Spearheading Key Projects, Initiatives & Rollouts
- Negotiating RFP/Sales Contracts
- Distribution Sales /Process Improvements
- Account Management/Technical Sales
Timeline
Account Manager
Skillforce
01.2019 - 01.2020
Territory Sales Rep
Fox Scientific
01.2018 - 01.2019
Railcar Wheeler Mechanic
GBW Railcar Services
01.2017 - 01.2018
Sales Floor Manager
Fort Worth Harley Davidson
01.2014 - 01.2017
Drilling Rig Derrickman & Operations Professional
Helmerich & Payne Intl Drilling Co
01.2013 - 01.2014
Weld-Out Supervisor
C & F Steel
01.2011 - 01.2013
Senior Sales Consultant/Floor Manager, New & Pre-owned
Palous Auto Group (Central Kia)
01.2006 - 01.2008
Hotshot Driver
Zewald Freight
2024 - 2025
Sterile Processing Technician
Lake Granbury Medical Center
2024 - 2024
Delivery Driver
Aramark/Vestus
2023 - 2024
Welder
C & F Steel
2021 - 2023
Ranch Manager
10 Star Ranch
2020 - 2021
High School Diploma -
Hico High-school