MICHAEL P. FAGEN
Lynbrook,USA
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Dealer Prep Services
06.2025 - 08.2025
- Responded to customer inquiries via phone and email, ensuring timely resolution of issues.
- Provided high quality guest service by managing vehicle logistics, greeting customers, and ensuring a smooth arrival and departure experience.
- Assisted customers in navigating dealer services, enhancing user satisfaction and loyalty.
- Processed service requests and collaborated with team members to resolve complex customer queries efficiently.
Maintenance Specialist
LYNBROOK SCHOOL DISTRICT
06.2024 - 08.2024
- Coordinated with teams to ensure a clean, safe, and organized work environment, supporting business productivity.
- Managed and tracked inventory, ensuring cost-effective use of materials and supplies.
- Assisted in managing building operations, supporting a functional and productive work environment.
Sales Representative
P.C. RICHARD AND SON
06.2023 - 08.2023
- Assisted in selling merchandise and helping customers understand the features and benefits of each product.
- Entered sales in the company’s software system, including product details, pricing, delivery, order status, and payment information.
Lacrosse Instructor
LYNBROOK LACROSSE CAMP
01.2021 - 01.2022
- Guided and instructed young lacrosse players in a fun, positive environment, teaching fundamental skills and developing their game through drills, practice, and games.
Education
Bachelor of Business Administration - Finance
STONY BROOK UNIVERSITY
Stony Brook, NY03.2027
STUDENT INVOLVEMENT
- Stony Brook Division I Men’s Lacrosse Team
- Member
- Student-athlete presenting Stony Book University’s highly competitive men’s lacrosse program, competing at the Division I level within the NCAA.
Timeline
Customer Service Representative
Dealer Prep Services
06.2025 - 08.2025
Maintenance Specialist
LYNBROOK SCHOOL DISTRICT
06.2024 - 08.2024
Sales Representative
P.C. RICHARD AND SON
06.2023 - 08.2023
Lacrosse Instructor
LYNBROOK LACROSSE CAMP
01.2021 - 01.2022
Bachelor of Business Administration - Finance
STONY BROOK UNIVERSITY